[Resolved]  Pepperfry.com — issues with reverse pick up

Address:Mumbai City, Maharashtra

I received the order of a wooden sofa on 10th Feb and the same day requested for its return . I got my money back in account but it is over a month now no one has come to pick this one item even after my regular follow ups . Every time the assurances are given and they sound so convincing but to no avail. I am fed up now and completely clueless what to do with this piece of furniture . What if i move to another city or unavailable for number of months . It is a hassle for me .
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Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2015
Pepperfry Customer Care's response
Hi Priyanka, Please share your order number and we will get this resolved at the earliest. Regards Team Pepperfry
Complaint comments 

Comments

I am also experiencing the same with pepper fry I purchased a bed on December after few days I requested for return. I go my money back but till this date (8th April) no one came for reverse pickup even after so many follow-up calls. I am very frustrated with pepper fry.
My Order Number is:[protected].

Thanks,
Bhagath kumar

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