[Resolved] Pepperfry.com — Not Giving refund - 20 days passed

Platine Fernandes

from Hyderabad, Telangana

Address:

Mumbai City, Maharashtra

For my Order Number[protected] 1 item got cancelled from pepperfry.com side because they ran out of stock.. and I had to get refund of Rs 391. 2 item came with two damaged glasses and after sending them pics and everything they said they will give Rs 200 refund.. Both amounts are not refunded.. Does it take almost 20 days to do a refund??? On the website they say with 5 - 7 working days..

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2015

Pepperfry Customer Care's response Dear Customer, At the onset please accept our sincere apologies for the inconvenience caused. We do regret for the unsatisfactory experience that you had and do see that the concern has been looked in to and resolved to your satisfaction. Should you still feel that its unresolved, please drop us a note and we'll be happy to help. Regards, Team Pepperfry