Peps India — PEPS mattress is creating back pain - 8" Pocketed Ardene Eurotop

Address:Bangalore, Karnataka, 600100
Website:www.pepsindia.com

I bought peps mattress (8" Pocketed Ardene Eurotop). Its been two weeks now. My body is paining and getting heated after sleeping in this mattress. Not only for me, even for my wife it is the same. I emailed PEPS twice and no response from them. Can someone tell me what I should do?
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Interesting fact.

They have listed this detail in their website
Peps Industries Pvt. Ltd.
V-ID, NGEF Ancillary (I) Estate,
Mahadevapura, Bangalore 560 048
Phone/Fax: +[protected]

But when you call this number, it says temporarily withdrawn.
When you look at the mattress they have given another number[protected] which is a Coimbatore number.
When you call this number again the same result. Number is not in use.

Do they even have any office or customer support ???

Is this a fake company ?
Hi,

i brought PEPS mattress in Nov 2016 and now it went of shape and if you sleep on the mattress, you will get feeling as if you were sleeping on hamak. PEPS india team is not responding properly even after providing 10 years of warranty and wants me to pay money for service. they are saying all spring mattress would be like this deal with it and there is not problem with the mattress. i am planning to file a case against them. i would suggest all PEPS customers who suffered should combined together and file a case. if you are interested please mail me at mraju.[protected]@gmail.com.

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    Bangalore
    Karnataka
    India
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