Pepsico India — Fungal substance found in 7up

Address:

Ernakulam, Kerala

Found a fungal substance in 7up 200ml bottle. Incident happened on 1st August 2015 in Ernakulam, Kerala, I bought this bottle of 7up from a local bakery at around 9 pm. Took a sip and it tasted acidic. Somewhat like vinegar. When I took a look at the bottle, I found a substance the size of the base of the bottle floating in it. I contacted the local distributor and he suggested I lodge a complaint with Pepsico. Sent email to Pepsico India customer care --consumer.[protected]@pepsico.com but the mail bounced back. Tried calling their toll free number but it seems like the email and the phone number are a bad joke. So much for a company that claims to have stringent quality control and customer service!!