[Resolved]  Airtel — Recharge balance not received

Address:362265

I have recharged my airtel no.[protected] with rs.25 via freecharge with id nofcva[protected]. on 11july2016. but still i have not received balance in my airtel prepaid account. i have put a complaint to freecharge also. but there is not any satisfactory reply from anyware. my freecharge transaction displays succesful transaction. pelease do needful
Thanks
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Aug 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 27, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 July 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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