Peter England — Defective item

Address:	Kota, Rajasthan, 324005
Website:	peterengland.com

I purchased a jeans trouser from pe showroom f-7, city mall kota (Raj) on 14.08.2016 which was defective piece. When i approached to show room on 26.11.2016 for exchange/return, they taken jeans and said that it will take a week to exchange/return, as they have to take permission from higher authorities, i again contacted to showroom today on 04.12.2016, then they replied again that permission had not been received till date. My bill no. Is s16/1119 dated 14.8.2016, stock no. Is [protected] and product description is n/j/edn41600020/1436/082. Sir i want to know that how much time it will be taken by showroom to exchange/return it. Please look into the matter and expedite it, and advise.