[Resolved]  Philips India — Defective Philips CD System-delay in attending the complaint

Address:

Thiruvananthapuram, Kerala

I purchased Philips CD System AZ 1852 from M/s. QRS Retail Limited, Thiruvananthapuram on 6.9.2014. It did not work even for one month. On 20.9.2014 the play button of CD player became defective. I took it to your authorised service Centre, Vijay Electronics. They told me a pin has come out. It could be repaired within half an hour and advised me to bring the set on 21.9.2014. On 21.9.2014 I deposited the set with them. Already three days are over. I am sorry still the set is lying with your service Centre, Thiruvananthapuram. I am sorry to note that a product of Philips goes defective within fifteen days of purchase. This I bring to your notice.