Philips India — Philips led 50pfl4758/v7 az tv bought 2 months | |||
Sir, I bought tv on 24/10/2015, for 2 months its was working fine after that i was facing a problem, so i contacted customer support, after much conversation the provided technician by help of branch head .The technician person told since he has to change the hardware of tv then the problem get resolved initially we fought stating its manufactured defect . atlast we gave chance, so that problem may get solved . But the problem got more sever now, so i again went to customer support by registration compliant. The never turned up so again called branch manager he arranged technician .But problem never got solved . When i contacted branch manger he said since its screen issue we cant able to solve, we just replace screen hardware. If The keep on changing hardware then what is the use of buying new tv which cost around Rs 54, 000 / . I have all the complaint numbers regarding the matter. please help me what can i do now.. They dont even provide company grievance number, which is not available in website also they are giving same customer support number. Was this information helpful? | |||
Philips India customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Hd cable not function properly
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My tv have problum in vision and after the few mints it have a snow kind of
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