[Resolved]  Philips India — Regarding COMLAINT NO.PGUR[protected].

Address:

Faridabad, Haryana

Sir, I would like to inform that i give a Complaint of Phillips LCD TV regarding display solution on 24 Sept.2014 which is under warranty till 2015 and it was registered with the call no. PGUR[protected]. A Pickup boy of Digital Service Center picked my TV but same has not return yet. I would like to remind you too that earlier he charged service fee amounting ₹700/- for changed two nos. Speakers amounting ₹550/- total ₹1250/- on 11April 2014 from my home. In this regard a large number of calls made with Mr. Khurshid Khan owner of Digital Service Center and Rajesh Kumar, Area Manager, Faridabad but they not give me sufficient compliance. They told me that the part of your TV is out of stock so your TV cannot be repair, when your TV will be repaired, we will return your TV but same is not repaired yet whearas it is past three months. This is not end here, they doesn't even inform me about progress report about my complaint and when I contact to take progress report from area manager or digitel service centre they do not take my call. It is the reason I always remain in stress that what to do, now. The above faculties are lackluster the image of your Philips company. Therefore, it is requested that please returned my Philips LCD TV after compliance the complaint and refund my earlier paid service charge amount ₹700/-. Your co-operation will be highly appreciated, please. Thanking you. RAMVIR SINGH Jawahar Colony Faridabad Mob.- [protected]