Philips India — Remote Controller for Home Theater DSP 2500 | |||
I bought Philips Home Theatre 3 Years ago assuming Best Quality and Best Customer Support. As far as quality i m satisfied. However, I need to replace the Remote Control and i contact to Your Customer Care Centre in Ahmedabad. (Alap Electronics) before 4/5 Months. I didn't get any Positive response, . That i write to your customer Care email i got only fake promise to deliver within 2/3 days. Your Customer Care main mention contact No. of Mr Gurdeep in 3rd Mail to Customer Care. Now again i contact Mr. Gurdeep again i got fake promise to deliver 2/3 days. Its been now almost 3/4 months and its very shameful for PHILLIPS INDIA to provide me Remote Control for DSP 2500 in Such a Megacity of Ahmedabad. Totally Hopeless Customer Support Services and Dealer/Regional attitude to make full customers. Yesterday Regional head Mr Gurdeep (Contact No. [protected]) to deliver Yesterday itself. Today after Call received from Customer Care No. ([protected]) Remote is in transit and deliver only on Monday( 16/02/2015) Requested to do the necessary since last week i m suffering my routine work due to this. Was this information helpful? | |||
|
Philips India customer support has been notified about the posted complaint. | |||
 13 Comments | |||
Comments
I need remote. model dsp 2500 and sp 050
I'm having exactly the same issue in Pune from last 1 month. I need a replacement remote on urgent basis. Please help ASAP. My contact no. is [protected].
I Sachin H would like to get new remote control for my home theater dsp 2500, as same has been misplaced.My contact number is [protected], plz assist me as i have tried to get it from your various authorised service centers, but i didn't got it.Plz help.
Want a Philips DSP 2500 remote control.
My Ph. no. is [protected] / [protected].
My add. is :
C 104, SEETARAM NARAYAN KHER SANKUL,
TILAK ALI, RATNAGIRI 415612.
Awaiting your positive reply.
Regards.
My Ph. no. is [protected] / [protected].
My add. is :
C 104, SEETARAM NARAYAN KHER SANKUL,
TILAK ALI, RATNAGIRI 415612.
Awaiting your positive reply.
Regards.
Raanjan boy's reply, Apr 14, 2020
I need
I'm having exactly the same issue in Pune from last 3 month. I need a replacement remote on urgent basis. Please help ASAP. My contact no. is [protected] .
I am trying remote for DSP 2500 for last 2 months in Hyderabad but I am not able to found in Hyderabad Philips service centers and I had contacted Philips service manager Aravind
Dkishore1010's reply, Feb 25, 2017
My mobile num:8793218928
I need DSP 2500 remote. I'm having exactly the same issue in from last 3 month. I need a replacement remote on urgent basis. Please help My contact no. is [protected] .address: Kumaraswamy vijayadurga auto
Garege opp: 2nd line ismapet. Kotappakonda road. narasaraopet 522601
Andra pradesh. Plz help me
Garege opp: 2nd line ismapet. Kotappakonda road. narasaraopet 522601
Andra pradesh. Plz help me
I need dsp 2500 remote control please contact
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
1700
Pending
0
Resolved
422
+91 22 6691 2000 [Mumbai]
+91 80 4189 0000 [Bengaluru]
+91 44 6650 1000 [Chennai]
9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
View all Philips India contact information
My Ph. no. is [protected] / [protected].
My add. is :
C 104, SEETARAM NARAYAN KHER SANKUL,
TILAK ALI, RATNAGIRI 415612.
Awaiting your positive reply.
Regards.