Philips India — Replacement of TV panel

Address:

Dimapur, Nagaland

sir, I purchased a television set from Gurbachan radios in Dimapur Nagaland in July 2014. Serial no[protected], model no 32pfl6577/v7. However, the panel developed some defect for which I sent the TV set for repairs in November 2014. It's almost 3 months now, and I have been calling both the service center here in Dimapur and Guwahati in vain. The regional manager in Guwahati has assured me time and again that he would call me back but never did. I am discouraged that a reputed company like yours is run by people who don't care about the customers and their problems. I will be most grateful if someone could help me get my TV fixed. The call number the service center here in Dimapur gave me is pguw[protected]. I've waited 3 months for a service that is legitimately mine, please don't make me wait for more.