Philips India — very poor after sale service!!

Address:

New Delhi, Delhi

I made a complaint (complaint no.- pdel[protected]) to philips on 13th nov.2014 that my 32' LCD TV (covered under AMC) is having some video problem, then thier service men (sunil - [protected]) visited on 18th nov. and took a part (video card) of the television for repairing in the service centre with a promise of returning the part after repairing within a week, but it has been 25 days up to now that I haven't received the part of my TV and my TV has not been repaired and whenever I make a call to the following contact numbers(ASM - [protected], manju - [protected]) they are either not taking my calls or talking badly. I am very frustrated with philps service. I want it to be resolved as soon as possible. MOHIT BHOLA ([protected]) ([protected]@yahoo.in)