[Resolved]  Pickme — Mobile not returned yet and very poor customer care

Address:

Hyderabad, Andhra Pradesh

I realized very late that I have picked a worst company to insure my smart phone. My mobile was picked on 10-Dec-14 as it's screen got damaged and I have been promised to return my mobile in 10-15 days. I was literally got frustrated with the kind of service this Pickme is providing. Hardly the call connects when we call up the call centre and their representatives will give false promises. After several follow ups I have been told that mobile is ready but they are waiting for some approvals and might take more time. And moreover, if I want my mobile back immediately, I should pay Rs.4500/- and they will transfer me later. Not sure how they want me to trust them they will give back my money promptly after failing to return my mobile. Today the latest update I got from their representative is I will get my mobile after 6th Jan'15. They have given these dates for enough times and now I feel like it is gone for a toss and end up with nothing other than the frustration. This company failed in all departments and causing worries to their customers. I would strongly suggest not to go for this company products and rather look for a competitor for e.g. Syska Gadget Secure which I got to know from their advertisements. Request No: UCS[protected] Receipt No: 7066 Request Date: 10-Dec-14