[Resolved]  Pizza Hut — Attitude issue of store manager

Address:

Panchkula, Haryana

I ordered pizzas for home delivery. The guy was five minutes late do I politely told him that I won't pay as the time has passed the scheduled time. He made me talk to the manager. He tried for 10 mins to make me fool by saying that we don't commit 30 mins it's 35 mins. Then he said that we don't care about online orders we tell people that we can't deliver in 30 mins. At the same time my pizza was getting further delayed. In the end he said pay 106 instead 506 which was totally absurd as phd gives assurance of 500. After while interaction I was confused that is this the same pizza hut which used to be so quality and brand image conscious .