Pizza Hut — Dispute charge

Address:560067
Website:pizzahut.co.in

Transaction of 1675.00 done on 30 Oct 2015 with "YUM RESTAURANT INDIA P MUMBAI IN" bearing transaction reference number VT153040053001210000305 using my kotak credit card had failed. Again as suggested by PHD customer care again I placed another order using my Amex card ending 51000 with same 1675.00 amount which failed again. But both transactions are charged against my respective cards. Later I had placed the order with an alternate mode of payment later(Pay by cash ). The transaction didn't complete and I got a error message on the PHD PIZZA site. Request you to initiate the waiver process for the disputed transaction.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Even i am facing the same issue, ON 20TH Nov 2015, after successful online payment of 695 rs the order was not placed for some unknown reason.
When I called the customer care they said the money will be refunded in 21 working days(I dont know in which stone age are these people in) 21 working days is like a whole month.
Its been 15 days after that still there is no refund.

People please help out, if you know whom to contact for the refund or if you know when I will get it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2662
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information