Pizza Hut India — No free ketchups given on an order of 3 pizzas

Address:

Lucknow, Uttar Pradesh, 226001

I had ordered 3 personal pan pizzas on a pizza hut outlet in a foodcourt in Saharaganj Mall, Lucknow, Uttar pradesh.
I was then asked for any extra keptchup satchet which would be payed i.e. Of ₹1.
When enquired they said no free ketchups would be given.
Every fast food restaurant be it mc donalds or kfc gives one satchet of ketchup free with each food item you order.
Even when I did a take away in another pizza hut joint in the city they gave us one free ketchup sachet with every pizza we ordered.
When i argued about it I was rudely given the answer that be it one or ten pizzas kepthup will be paid.
I understand if dominos says that they'll be giving a paid ketchup since they dont motivate ketchup as an add onto their pizzas. But pizza hut does so and a ketchup is an essential with every pizza of theirs.
Also later i was charged for 7 ketchups without my knowledge or asking me and further was given only 5 keptchuo satchets. Later when i asked them to refund me for the keptchup sachets hey hadnt given they plainly refused saying i may have not checked properly.
Giving no free ketchup sachet is a complete loot. And such casual, untrained and disrespectful staff members are not acceptable.
Please refund my money or look into the policy if it exists so and charge the members of this outlet. Every penny matters!