Pizza Hut India — Pizza quality and No service at all

Address:	New Delhi, Delhi, 110018
Website:	www.orders.pizzahut.co.in

I place the order 23 November 2016 around 9-10 for my pizza delivery. I placed the order online and got the delivery as well on time however i placed the order for 2 veg and 2 non veg pizzas. Veg pizza were good and upto the mark however the non veg pizzas were pathetic, they smell like pizza hut used 1 week old chicken to make pizzas they look terrible and ofcourse i couldn't eat them so i called the centralize number which [protected] and complaint about the pizzas. They guy who took my complaint said i will be getting pizza at my door step with in 15 minutes and i have to store the old one in a manner to replace it. Which i did and waited for like 45 minute. I didn't get any call from store or centralize number or any delivery as well. I called again on[protected] and the line was close at 11.30 around so i couldn't speak to anyone.

2 days later i called the[protected] number and i spoke to aman kumar first and he was able to check my complaint or neither was able speak properly as he don't understand english at all. I asked for the supervisor and he put me on mute hold which was for 20 mint and i had to hung up i called back immediately and then i spoke to guy name raju but instead of hold or transfer he hung the call. Then i spoke to abhishek and i told him everything again and he went to get a supervisor for the case so i could speak to him but he didn't put me on mute or hold and i could hear all what they said. The actual word was " aree yaar wo fir aa gaya ? Bhaaga bhaaga usse, keh de sabhi senior busy hai" i have all recording of calls bill and pictures of pizzas as well. It was so disappointing that no one have the willingness to work in pizza hut and they treat their customer like this and yet they talk about decency and customer satisfaction. I still haven't got any delivery for my pizza and i think pizza hut just scam me by taking my money and by not giving a percent to me.