Pizza Hut — Money deducted but order not placed

Address:Bangalore Urban, Karnataka

I ordered a veg pizza online and was given information that the order will be placed to the nearest store (Plot No 38, 1 Stage, 1st Phase, BTM Layout, Madivala Dollars Scheme) The money got deducted from my account but I didn't get order confirmation instead I got a message "oops something went wrong, we know this issue and will look in to it". I tried calling pizza hut but with not luck they just told we will arrange a call back from store manager. If the matter doesn't get resolved soon I will have to go consumer court, the customer service is so bad.
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    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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