Pizza Hut — Not a committed company

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I have ordered pizza today at 12:45 PM and i got a sms confirmation at 12:48 Pm for my delivery. However pizza reaches me at 1:40 PM .I was surprised to see that on a bill punch time was 1:10 PM. I have shown the delivery boy the SMS that i have received at 12:48 PM.He called up a store manager of stellar IT park Noida sector 62 for this .But i don't know what kind of a person pizza hut hires for a delivery manager.He said that there was a technical issue because of that my ordered by punched manually at 1:10 PM .i asked him a discount the pizza as company is not able to fulfill their promise .Shocked to listen the answer from the manager .He simpally said sir there is terms and condition applied in this.which means we can change this time without prior notice to a customer .Hence no discount is applicable. So just wondering are you guys making fool of the customer .when u can't full fill your promise then why are making fool of customers by making false promises. My contact no. [protected] for order checking ordered on May 28 2015.