[Resolved]  Pizza Hut — pizza hut has now started insulting people

Address:

New Delhi, Delhi

Respected sir/mam, I am a resident of rohini sector 13, new delhi. This complaint is regarding the poor service i experienced yesterday in pizza hut. I never expected such a service from pizza hut ever! Its about yesterday (20 may 2014) that we ordered a pizza at 9:30 pm. It wasn't delivered within the 30 mins and moreover, after a wait of 45 mins. or so, when we called back, what we got to hear was that our order was cancelled due to no reason but they termed it as technical reason. I mean what is this? such a response from pizza hut? And finally after placing our order again, we had put a special mention to provide us with sauce n seasonings, and they didn't provide us with that even . I personally placed the order and was very clear to the staff, still this happened. Those staffs sitting there at the desk are either not appropriate for their jobs or are hard of listening. 1st of all the order is cancel by them only and what stupid reasons they gave and even after delivering, pizza accessories are missing. Are we people fools sitting at our homes with our valuable guests waiting for your pizza till 11 30 pm.? This is so ridiculous! Pizza hut holds such a high position in the market n such crap we have to face. Kindly look into the matter and respond. We will submit such irresponsible treatment of your company to all my media freinds and restaurant magazines of the city that such are your services these days so that people understand and they come out with their reviews. We really felt insulted among our guests because we had to return your pizza. Sanjay Agarwalla (M) : [protected] rohini, new delhi