Pizza Hut — Pizza Hut - Refunds are not settled from 2 months

Address:

Pune, Maharashtra

I had ordered pizza through pizza hut website(order id - [protected]) and made online transaction to Pizza hut debited from my account on 22-mar, though website showed failure in transaction, I called to customer care they replied that amount will be settled within 21 days, After calling them 8-10 times in last 55 days, now I have been told that amount will be settled soon and no one is commiting to me. I would like to bring this in your notice as I foresee - 1- Pizza Hut intentionally earning interest on customers money. 2- They are deliberately delaying/denying the refunds, 3- SLAs are not met, hence they are following business ethics I seek your assistance to get this resolved, as Pizza Hut customer care does not seem to be responsive enough in getting this resolved. Thanks Abhinav jain