[Resolved]  Pizza Hut — Poor communication

Address:Bangalore, Karnataka

Respected Sir, I placed an order for Veg treat and garlic bread today around 4 pm (phone No-[protected]) through the phone no 39883988.I was told that the pizza would be delivered from Shantinagar within 30 minutes. 10 minutes after placing the order, I got a call from shantinagar Pizzahut saying that they needed to clarify the distance. Approximately 30 minutes after placing the order I was told that delivery cant be done. Instead I was repeatedly asked to avail myself of the take away service. I am not a customer of Pizza hut delivery for the first time. Pizza Hut database already has my phone number and address. Alternative arrangements could have been made if I had been told that delivery was not possible. This experience has been very frustrating for a person who has missed lunch and was looking forward to eating a cheesy pizza Regards Pooja
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Aug 14, 2020
Complaint marked as Resolved 
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