Pizza Hut — Rs 1310 to be credited

Address:Mumbai City, Maharashtra

NEFT transfer of Rs 1310 was debited from my bank account in order to book a pizza online on 18th Mar 2014, On repeated discussion with call centre and later with Mr Kartik it was promised that the amount of Rs 1310 would be credited back to my account in 21 working days. However, till date it has not been credited. Later again spoke with Kartik on 16th May, who promised that the amount would be credited in 3 working days. Now they have put me to the store and discussion with Mr Ram ( store manager ) at Powai, Mumbai branch. I have been pushed from time to time with false promises ..with no follow up or update from Pizza Hut. It is always me that is calling and chasing my payment... Could you look into the matter. regards Ramesh
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