Pizza Hut — Staff behaviour

Address:Mumbai City, Maharashtra

Hi my name is Indu and my cell no. Is [protected]. My email id is [protected]@ymail.com. I wanted to order pizza with no cheese and tomato sauce. Not magic sauce. I live in Kandivali West, Mumbai. I called on 27th Jan 2015 at 8 pm to Pizza Hut location is Profit Center, Mahavir Nagar, Kandivali West to order pizza with no cheese and magic sauce but with tomato sauce and toppings. When I called the person talked rudely and said we can't make pizza without cheese. I said I always eat without cheese in your restaurant and he started arguing and hung up the phone. Then immediately I called again and another person said we don't make pizza without cheese. And we don't have tomato sauce. I said I ate 2 months ago in your restaurant same pizza with tomato sauce and no cheese. And he said we don't use tomato sauce and said we don't have tomato sauce etc etc and said don't make complaint. Whenever I go USA I always order pizza with tomato sauce and no cheese. But in India I always get problem with Pizza Hut. If I go to restaurant and order pizza without cheese and with tomato sauce they make it and when I tried to order on for delivery they started arguing. It is ridiculous. I was upset and didn't eat dinner. Please train Indian staff properly. How to talk and behave with customers. I want pizza with tomato sauce+ topping but no cheese. For this can I go to USA to eat?
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Dear Sir/Mam, I am your regular customer. Today I am in pizza hut at world square mall mihan nagar ghaziabad. Here I wants some drink water from your stafg . but staff declined to provide drinking water. & here is one Person Niles he is saying I am the manager of this branch he also declined provide drinking water. He is saying that you can purchase water we can provide water. My one question is in India if any company open a restaurant or dhaba they also provide drinking water as per indian law. So why pizza hut not providing? Thnx & Rgds Anurag Ruhela pH. [protected]

Pizza tastes bad.

The crust seems stale because it smells bad. The pizza was served cold and soggy.

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