[Resolved]  Pizza Hut — Surprisingly Diminishing food quality, pathetic service and unhygienic place

Address:

Thane, Maharashtra

Never thought of writing such a bad review for one of my favourite places...unfortunately today I have to make sure they dont repeat for other customers. It is the thane cinemax branch of pizza hut which is spoiling the brand pizza hut. The washroom stinks like public toilet and there are mosquitoes in the joint on questioning the store manager mentioned mosquitoes are due to lack of pest control not happening recently...to top it the food quality was so bad I can bet that they might have got away with other customers who have not questioned them as the pizzas were served by reheating the ones which were either nit delvered or not served. Simple words the pizzas were not freshky prepared as it use to be..on quesyltionibg the quality they offered me a replacement as a takeaway..but I saw the point is that instead of agreeing to the mistake they tried to coverul. I would sincerely would to bring to the notice if pizza hut and the government officials from food depart f if they happen to read this complaint do visit and audit this site as it is huge injustice to the customer even after paying huge some along with the service tax. shrini