[Resolved]  Pizza Hut — Unsatisfied order

Address:

Ghaziabad, Uttar Pradesh

I am regular customer of Pizza hut, in 1 month use to order about 10 times. On 30th Sept.2015 I have ordered for Magic Duo Pizzas. I have recieved the order within the time but the Pizzas were not properly made there were very very less amount of Cheese on the pizzas and plenty of sauce which made pizzas very sour, so I have called Vaishali outlet again for my feedback. The person named DHARAM picked up the phone and after listening my complaint started telling me that what Magic Duo's contains and what not, I told him that I am having the same pizzas earlier also and this type of preparation I had never eaten in my past, but as he was not ready to listen to me he was just forcing his words into my mouth that he has checked the pizzas and all pizzas were properly made, there was a proper cheese etc.etc. and in last he asked "what do you want mam u want to replace your order?" in such a tonting way like he is doing some extra favor for me and as I was begging in front of him...that moment and that words are too insulting, so I banged the phone by saying I don't need your pizzas. Thanks...I want to escalate this matter to the higher authorities of the Pizza Hut so the staff like him must get the proper training first that how to talk to the customers who are paying and want the proper food and good response from the another end too...