Pizza Hut — Very poor delivery service and behaviour

Address:

Gurgaon, Haryana

I ordered for pizza through and waited for long 40 minutes and then delivery guy come. I asked him to check time, he told me that he is just only one minute late and that due to because of me, then I told him that you are 5 minute late according to delivery time. Another excuse came from his side that this is bulk order and there is no time constraint. Can someone tell me if any one order 2 pizzas that will be a bulk order...strange. That delivery guy(Amit) show me attitude that he can't do anything and I need to except the order, he called to his senior and then go back without informing me. I called to there restaurant at sector 14 Gurgaon(worth to mention they any senior guy from Pizza hut didn't talked me) and wanted to see an explanation but the guy who picked the phone informed me that you say no to order and there is no fault of delivery guy. I got stunned to hear this..still I fought with him over the phone and finally he give me assurance of call back...but I didn't got a call back... Then I repeatdly called back at their restaurant but they didn't picked up, finally I called to there manager Shashi([protected]), but he started saying that I only trust my boys and don't trust customer, do whatever you want we work like that way only and started threatning me. Is that way Pizza hut treating there customer, it's really surprising and not acceptable at any cost. Can I get a resolution on this?