Pizza Hut — worst service

Address:Hyderabad, Andhra Pradesh

i have p-laced an order at 10 am through telephone from hydernagar to hitech city.and they conformied my order and accepted to deliver by 11.45 am.its a birthday party whwre we log out by 12.30 and u people played a spoil party. its a very bad customer experience and i would def never recommrnd even any of my friends to visit or order. you are truely responsible n i badly needed the reason before i esclate it to futhuer level
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ordered 2 medium pizzas at 9:10 pm yesterday...expected delivary time is 9:56..till 10:30 pm order not received...when i call the customer care..every time same guys picks up..asking for my mobile number and details every time..says it will be delivered in 5 minutes...but nothing delivered...he told me that store manager calls me...but nobody called me..worst pathetic service...will never order pizzahut..will go for dominos only...
finally it was delivered at 11pm..we starved till then..pizzahut ...and they tell all cock and bull stories...rain sir...some delivery men did not come sir..accident sir...lot of orders sir...worst service...when you know that there are lot of orders..why don't you give a delayed estimate so that we make other plans..at 11pm even restaurants would be closed and we can't get food..
ordered 2 medium pizzas at 9:10 pm yesterday...expected delivary time is 9:56..till 10:30 pm order not received...when i call the customer care..every time same guys picks up..asking for my mobile number and details every time..says it will be delivered in 5 minutes...but nothing delivered...he told me that store manager calls me...but nobody called me..worst pathetic service...will never order pizzahut..will go for dominos only...
finally it was delivered at 11pm..we starved till then..pizzahut ...and they tell all cock and bull stories...rain sir...some delivery men did not come sir..accident sir...lot of orders sir...worst service...when you know that there are lot of orders..why don't you give a delayed estimate so that we make other plans..at 11pm even restaurants would be closed and we can't get food..

Online Order Amount and Telephonic Order Amount differ

We are ordering Pizza Buy One Get One, online order Amount is 455+taxes after Coupon Code and Telephonic Amount by Pizzahut executive going different more than Rs.100. They are not telling the exact amount.

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    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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