[Resolved]  Planet Sports — Refusal to give an invoice

Address:

Kamrup Metropolitan, Assam

Sir/ madam,
i am writing this to complain against planet sports store at Guwahati (ullubari) for their refusal to give me an invoice.
i bought two nike shoes on discount yesterday but i realised that they dint give me an invoice so i went back to ask for one bt to my surprise the salesperson refused to give me one sayin there is a system error and so i asked them to give me a written cash memo but to that they said that il have to pay the full amount to get a bill since they dont give a bill for discounted items. i asked them for a refund and even to that i was told that il have to pay for that! and so i asked them for their visiting card and again they refused to give me one!!only after i insisted on having their phone number did they agree to give me a refund.
i then realised that the product was on 50% discount but they had given me only 30% discount which came to 20% discount after vat.hence their refusal to give an invoice!i am really disapppointed to have experienced such day light robery from a trusted and well known store such as planet sports!!