PNB MetLife — Life insurance policy lapse

mozhi.raghu

from Chennai, Tamil Nadu

Address:

600076

Dear Sir,

I have paid my premium of Rs. 9620/- against my PNB Met Life policy no. 21125481 on 17.07.2015 and also I have my transaction id. But in Dec -2015 I have received letter from PNB as My policy is Lapse due to non- premium. There is no proper response when even I have called to customer care. Please arrange to send it to my e-mail id mozhi.[protected]@gmail.com at the earliest.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Comments

PNBMetlife

from Noida, Uttar Pradesh

Hi Mozhi Raghu,

Apologies for the inconvenience caused. We have received your bank statement and we are investigating this case. Kindly allow us 2-3 working days to address this issue.

Regards,
PNB MetLife

PNBMetlife

from Noida, Uttar Pradesh

Hi Mozhi Raghu,

This is with reference to our last communication in your mail id from our end on 22nd Feb, 2016. Request you to kindly comply with the further requirement and enable us to move further in the matter.

Regards,
PNB MetLife

PNBMetlife

from Noida, Uttar Pradesh

Hi Mozhi Raghu,

We apologise for any inconvenience caused to you. As per your discussion with our team member on 14th March 2016, your concern has been resolved and the amount paid by you has been refunded from our side. We request you to please confirm that.

We value you as our esteemed customer and should you have any further queries, please do not hesitate to contact our Customer Services Group at[protected].

Regards
PNB MetLife Team