[Resolved] Policy Bazaar — Missguided and not getting proper support after taking policy from policybazaar.com

Swapankundu

from Tirur, Kerala

Address:

Kolkata, West Bengal, 700012

Hi, i have taken one star health insurance policy through policy bazar.com, on 10th aug'16, as shared by policy bazar customer care i will get my hard copy policy from star health insurance within 1 month. But till now not received my health insurance hard copy from star health insurance. As per communication i will get by 1 month after taking policy. Till date i have received 3 call policy bazar customer care, every time shared that i will get by next week. But till date i have not received. Also get bad behavior from policy bazar cca.

Policy no - p/700002/01/2017/028840.

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Nov 10, 2016

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Oct 10, 2016

Updated by Swapankundu My Name is Swapan Kundu, Mobile no is [protected]

Verified Support

Oct 10, 2016

Policy Bazaar Customer Care's response Dear Swapan,

We deeply regret for the inconvenience caused.

As per your telephonic conversation with Varun Batra, your policy has already been dispatched through Speed Post POD No - EH[protected]IN and same is in transit. You should receive the same in next 2 - 3 working days.

Please feel free to write back to us at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Arun Sauda
Policybazaar.com

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Comments

rkbordia

from Bengaluru, Karnataka

I made payments of my car renewal no RJ 14 CM 0166 twice on 23 Rd and on second on 26 th September amount to Rs 4477 Universal Sompo also has issued two policy dated as above kindly refund the amount and cancel one policy it was mistakenly done
R K Bordia