[Resolved] Policy Bazaar — not receiving motor vehicle policy | |||
when i was searching for a motor policy, the agents of POLICY BAZAAR kept calling me and suggesting different policy but now when i have paid them the amount for a new motor insurance policy, they do not pick up my calls and put me on call waiting for hours. They haven't sent the soft copy to me either. The details of my policy is as under: Company Name: Bharti AXA General Insurance Name : ADITYA SHARMA Application Number : 200300 Mobile Number : [protected] Email ID: adityasharma.[protected]@gmail.com Payment Amount (Rs Ps) : 18566.00 Payment Date :[protected]:29:43 Transaction Identification Number : MCMP[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. | |||
2 Comments | |||
We are very sorry for any inconvenience caused. We are focussed on delivering best-in-class customer experience and it is distressing for us when a customer is disappointed with our services. We will try our best to resolve your concerns in a speedy manner. We have taken note of your concerns and are following up with the concerned departments for a swift resolution. Do please give us some time to revert. You can be in touch with us at [protected]@policybazaar.com.
Thank you for your patience,
Best,
Team PolicyBazaar