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PortaMart — Mobile battery not delivered

Address:East Khasi Hills, Meghalaya
Website:PortaMart

I ordered mobile battery and have also paid for it on 31/1/2016 but till date i.e 17/2/2016 I have not received the battery. Please in form me as why the item is not deliver as I have already paid for it.
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    Belakoba Vivekananda Colony, Jalpaiguri, West Bengal, India - 735133
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