Prasanna Travels — Making compulsion for passengers to go out of bus

Address:	Pune, Maharashtra, 411005
Website:	prasannapurple.com

Hi, this has been a really brutal way to treat passengers on part of prasanna purple. my dad left from pune to akola on 29 sept 2016, in prasanna purple plus, 9 pm sangamwadi.

First of all, although we had paid for purple plus, they said they were using purple grand instead! the tv did not start even though my dad asked the attendant thrice to start it. very pathetic service i must say!

Then at smile stone, restaurant near ahmednagar, all of the passengers were told to get down from the bus. they said it is mandatory for all passengers to get down!

Isn't it a passenger's will if he/she wants to get down the bus?
They made every passenger get down the bus and the attendants said and i quote "maalak ni sangitla ahe saglyana khali utrawayla" (my boss has directed me to make every passenger get down at smile stone)!!!

If this is the kind of behaviour on your part, why the heck should we pay so much for the ticket?