[Resolved] Pratham Motors — Never gave me maruthi speakers in the car | |||
Hi, I bought a new maruthi Suzuki Ciaz vehicle from Pratham motors on August 5th, 2015. In the package, I was given hertz speaker as corporate bonus and a Teflon coating for a price of 4500. when I received the car, I got the hertz speak and when I asked about the maruthi speaker which comes, they told the car had only 3 speakers and have raised the issue with maruthi. will get the speaker in one week time. Its been one month and with follow up I haven't got the original speakers yet. For the Teflon coating they told for 4500 you would get Teflon coating warranty of 3 to 5 years. when I asked for the coupon for the next 4 years, they told they have done already a good coat which will stay for 5 years. what I understand is that you need to do the Teflon coating every year to have the correct effect. After a lot of talks, they agreed to give me one time coupon which has also just been promised and never given. I am really disappointed with the way they promised many things which were never given to me Was this information helpful? | |||
Complaint marked as Resolved
Pratham Motors customer support has been notified about the posted complaint. Verified Support Sep 02, 2015 Pratham Motors Customer Care's response Hi Sir/Ma'am, Thank you for writing to Pratham Motors. We regret the inconvenience caused in this regards. We would request you to please share us your Car Registration number or mobile number so that we can take further action towards the same. We seek your cooperation in this regards. Regards, Team Pratham Motors | |||
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