[Resolved] Professional Courier — Complaint Against Bangalore Professional Courier

subhash.gk10

Address:

Bangalore, Karnataka

Hi, My name is Subhash Kamble, from Athani-591304, Dist-Belgaum, State- Karnataka. On the behalf of my dad, i am sending this complaint. My Dad sent one courier on Monday 20th Jan 2014 from Athani to Bangalore through Professional Courier. Today is friday and after 5 days also my courier was not yet reached to me. I have checked in professional courier website and found that it was reached to Bangalore on 22nd Jan 2014 but afterwords the branch peoples are sending it to the other branches and vice versa. Right now these things are happening till now. Even i have called to the two of the branches (Marathahalli & Kundanahalli) to enquire but still they are telling to contact other branches and vice versa, So i tried to call Bangalore customer care number around 10-15 times and they are also not picking the call. One time they picked the call and told, the server is down, call later. Looking on the status in their website, no branches are taking responsible to receive the courier and deliver it to me. This is one type of negligiancy about their work... My Consignment number is : ATI708570 Mob: [protected] / [protected] Please see the attached screenshot for the same. Please do the needful. Thanks, Subhash K

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Complaint marked as Resolved

Hi, I have called so many times to customer care, as well as i have called to Marathahalli and Kundanahalli branch. I had followed up continuously, so that they told me to come and collect your courier from their office. They don't have courtesy to Deliver the courier to my address and finally i went to their office, collected my courier myself. This type of service i never find anywhere... Professional Courier service is a worst service compare to the other private courier services.

Jan 27, 2014

Updated by subhash.gk10 Hi,

I have called so many times to customer care, as well as i have called to Marathahalli and Kundanahalli branch.
I had followed up continuously, so that they told me to come and collect your courier from their office. They don't have courtesy to Deliver the courier to my address and finally i went to their office, collected my courier myself. This type of service i never find anywhere...
Professional Courier service is a worst service compare to the other private courier services.