Professional Courier — Unprofessional service of Professional Courier

Address:

Bangalore, Karnataka

Dear Sir / Madam, I would like to draw your attention for one of the most unsavory act meted out by Professional Courier. I received a consignment sent from Chennai on 2 July 2015 at 1.10 pm, delivered at my residence. Prior to receipt of the consignment, I had spoken to the sender to clarify about the contents of the consignment. The sender had very clearly stated that the consignment weighed 2.25 kg. The document issued by your Chennai office while booking bears testimony for this (MAA[protected]. However, when the consignment reached my residence, while checking the contents, I noticed that a few items were missing. I could bring this to the notice of your office nearest to my location only the next day since I was totally pre-occupied on the day of receipt. The Official at this office was not ready to accept this. However, while speaking to the delivery person (who was also present during the discussions) at this office, he clearly stated that he could find the difference in weight of the consignment. We have been utilizing these services of this company for a quite long time. It is really disheartening to undergo such a bitter experience. Vanitha