Professional Couriers — Not delivered even after 4 days

Address:Bangalore, Karnataka

The parcel was shipped on Feb 18 from Pollachi, Tamilnadu to Bangalore. It reached the Belandur, Bangalor on Feb 19 and it is sitting there from Feb 19 till date. When I called the Belandur office, the representative said they don't have delivery boy and vehicle to deliver the parcel. Only on Monday they will be able to deliver. What is point of running a courier service if they cannot deliver on time? The representative is not even worried when I said that I will complaining to the head office. Also, when I complained to the complaints office in Koramangala, the person said she will get back to me shortly and never got back to me (we live in such pathetic state were the customers are treated very badly and rudely). Hope Professional Couriers head office takes some responsibility and offer good servie to their customers.
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They delivered the parcel on Feb 22 at 8:00pm. Looks like the person (she) whom I talked to in the Koramangala office, took care of this. Thanks to her. In future please make sure to deliver the parcels on time, that is the only reason why customers want to send a parcel/mail by courier service.

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    The Professional Couriers Phone
    +91 93 1361 1083
    +91 22 2781 3309
    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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