Professional Couriers — Parcel is not delivered even after 8 days after reached to Professional Couriers

Address:

Bangalore, Karnataka

My mother sent me a parcel of 5 kg from Ujjain to Bangalore by a local courier on 6th July which is received by Professional Couriers on 9 July at Hosur Road Office. They transferred it to Koramangla Office and their person calls us to pickup the parcel at 2:30 pm on 13th July. As I am in Office, I asked him to come after 6pm. He totally denies that we deliver parcels between 1pm to 4 pm only. Then I call him again to deliver the parcel to my office address. Instead of delivering to me. he sent that to their Marathalli Office. Today on 16th July, I called in Marathalli Office. Now they are saying there is no information about this parcel. What the hell is this. These guys are so pathetic. I need my parcel before friday. Otherwise they will call on Saturday and say that you were not in Office. They are fooling to their customer. Its like torture to call them and made your wait for long time or your phone will be disconnected. Its like they are favouring us for delivering our item without any money.