MakeMyTripCustomerService ‘s Profile

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Member since Nov 18, 2011
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MakeMyTrip.com - Refundable fare [Comment in Complaint]
Dear Pravallikauu We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Worstest Service Ever!! [Comment in Complaint]
Dear Paulrashmi We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - change in passenger name [Comment in Complaint]
Dear Agrawalaman984 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, please be informed that according to the Airline's rules & regulation if a ticket is issued on one passenger's name, the same ticket cannot be utilized by other passenger. And we have found that you have already raised...
MakeMyTrip.com - REFUND AMOUNT NOT RECEIVE OF FLIGHT CANCELATION [Comment in Complaint]
Dear Aashish6624 In reference to your complaint, we have validated your case and found that the travel date was 18-Mar-15 with departure time 11:05 hrs. Passenger has selected special claim option “No Show “while raising his cancellation request on 18-Mar-15 at 10:04 hrs. According to the Airline cancellation policy the booking should to be cancelled at least 2 hrs prior to the dep...
MakeMyTrip.com - Airline Cancellation charges levied while Spicejet has made 100% refund - NF2202442445756 [Comment in Complaint]
Dear Pankajjaju We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that initially refund for INR 2418.00 has been initiated from our end on 17-Mar-15 with refund reference number# 507701540555 and the balance refund of Inr 6268 has been initiate...
MakeMyTrip.com - Airline Cancellation charges levied while Spicejet has made 100% refund - NF2202442445756 [Comment in Complaint]
Dear Naveen We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that initially refund for INR 2418.00 has been initiated from our end on 17-Mar-15 with refund reference number# 507701540555 and the balance refund of Inr 6268 has been initi...
MakeMyTrip.com - Unsuccessful Booking : Money is not getting refunded [Comment in Complaint]
Dear Pushans14 First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards. Further please note that, we have validated the case at our end and found that your booking was not confirmed with us and your refund of complete amount of INR 183081.00 will be initiated from our end on 11-Apr-15. W...
Make My Trip - REFUND NOT RECEIVED AFTER REPETITIVE COMPLAINTS [Comment in Complaint]
Dear RAJ KUMAR VIJ We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Canecletion Ammount Not refounded [Comment in Complaint]
Dear Mirsadur In reference to your complaint, we have validated your case and found that our center is already following up on this case with you and as advised, we request you to please share your payback account statement till date starting 3-Mar-15. So that, we can take this up with our concerned department and take this to closure. Please note as per our records your refund of INR 148.00 h...
MakeMyTrip.com - wrong invoice received,not getting full refund [Comment in Complaint]
Dear Oind We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
Make My Trip - REFUND PENDING [Comment in Complaint]
Dear Kritika Abbot First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards. Further please note that, we have validated the case at our end and found that your refund of INR 38158 has already been processed from our end on 31-Mar-15 and the balance amount of Inr 7076 will be initiated fr...
MakeMyTrip.com - Refund not made for amount debited twice [Comment in Complaint]
Dear Madankotoki We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 7360.00 has been initiated from our end on 28-Mar-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting u...
MakeMyTrip.com - OJVPJR - NO FULL REFUND EVEN AFTER 2 MONTHS ...ALWAYS GIVES A NEW TAREEKH PE TAREEKH [Comment in Complaint]
Dear Rupesh Vyas We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated the case with our concerned department and found that for the booking from Chandigarh to Bangalore passenger has paid us an amount of Inr 11898 only and we have initiated the refund of Inr 7918 on 31-Jan-15 with refund re...
MakeMyTrip.com - Flight was cancelled, Still didn't get refund [Comment in Complaint]
Dear Suchethram We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further please note that, we have validated the case with our concerned department and found that your Bangalore to Hyderabad flight was delayed and airline has provided the full refund for the same. So, your refund of amount of INR 7089 for all three passengers will be i...
MakeMyTrip.com - Cancelled Ticket Money not refunded [Comment in Complaint]
Dear Yogesh2015 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated the case with our concerned departments and found that total amount to be refunded was Inr 3548 out of which Inr 2816 has already been refunded to your wallet account on 29-Dec-14 and balance of INR 732 still pending at ou...
Make My Trip - Non-receipt of refund [Comment in Complaint]
Dear Rekha Nalluri We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 6415.00 has been initiated from our end on 20-Mar-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting...
Make My Trip - E Tickets not issued [Comment in Complaint]
Dear SUDHIR KUMAR AHUJA We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. This is not in accordance to our service standards nor do we expect any such practices. We have reason to believe your concern has been resolved as this is a past date travel on 20-Mar-15..If just in case your issue still stands unresolved then please let us know f...
Make My Trip - worst booking experience [Comment in Complaint]
Dear Sonu PB We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. This is not in accordance to our service standards nor do we expect any such practices. We have reason to believe your concern has been resolved as this is a past date travel on 20-Mar-15..If just in case your issue still stands unresolved then please let us know for further ac...
MakeMyTrip.com - Cant help me with my connected flight erro caused by Them [Comment in Complaint]
Dear Ramesh Vivekanand We thank you for sharing your feedback. We constantly endeavor to improve our products and services for our customers. Such feedback is encouraging and motivating to strive for and deliver the best. We look forward for your continued patronage Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Cant help me with my connected flight erro caused by Them [Comment in Complaint]
Dear Ramesh Vivekanand We thank you for sharing your feedback. We constantly endeavor to improve our products and services for our customers. Such feedback is encouraging and motivating to strive for and deliver the best. We look forward for your continued patronage Assuring you best of our services. Team-MakeMyTrip Care...
Make My Trip - Refund amount has not been credited even after 3 Months [Comment in Complaint]
Dear PushkarSingh15 In reference to your complaint, we have validated your case with our concerned team and found that the passengers have utilized Bangalore to Delhi segment and for Delhi to Patna, the booking was cancelled. So, the refund for INR 1630.00 has been initiated from our end on 29-Jan-15 with refund reference number# 501623364801 and same should reflect in your account as per your...
MakeMyTrip.com - Amount deducted from two time [Comment in Complaint]
Dear Roopam.Sharma Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 20 days old. If just in case your issue still stands unresolved then please let us know for further action. Please feel free to call us on our toll free number at 1800-102-8747 or +91-124-4628747 (from netw...
MakeMyTrip.com - Refund status [Comment in Complaint]
Dear Kshamagaikwad Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 60 days old. If just in case your issue still stands unresolved then please let us know for further action. Please feel free to call us on our toll free number at 1800-102-8747 or +91-124-4628747 (from networks...
Make My Trip - Fraud (on online hotel booking) [Comment in Complaint]
Dear Anujthakur1984 Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 20 days old. If just in case your issue still stands unresolved then please let us know for further action. Please feel free to call us on our toll free number at 1800-102-8747 or +91-124-4628747 (from netwo...
MakeMyTrip.com - TICKET CANCELLATION & NO RESPONSE/ NEGLIGENCE ON THE PART OF COMPANY [Comment in Complaint]
Dear Dasak53@yahoo.com In reference to your complaint, please note that for International booking partial cancellation option is not available. And, as per the airline fare rule on your ticket no refund is permitted on partial cancellations. Assuring you best of our services. Team-MakeMyTrip Care...

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