MakeMyTripCustomerService ‘s Profile

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Member since Nov 18, 2011
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Posting History
Make My Trip - Amount deducted without any confirmed ticket [Comment in Complaint]
Dear rameshch We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Non refund of cancelled Plane Air fare [Comment in Complaint]
Dear Pratibha Purigilla We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - trip ID no.150621019835 russia tour [Comment in Complaint]
Dear krishna8883 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, we have shared details with the concern team and instructed them to connect with you and share vouchers/details regarding your trip on priority. Please feel free to contact us for any assistance on the matter. Assuring you best of our services. Te...
MakeMyTrip.com - Refund not credited to SBI bank account [Comment in Complaint]
Dear Aarti Vijay We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, refund for INR 9990.00 has been processed from our end on 25-May-15 with RRN# 52502648304. As promised, we have received ARN details from the payment gateway for this refund transaction. Please find the the details as below for your reference. We would requ...
MakeMyTrip.com - Wrong ticket booked by Make my Trip [Comment in Complaint]
Dear kukrejak We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, we validated your case and based the facts, we are initiating refund for the balance amount of INR 1704.00 from our end on 13-Jul-15 and same will reflect in your account as per your bank processing cycle. Please feel free to contact us for any further ass...
MakeMyTrip.com - failed to show sightseeing and confined us to stay at hotel only [Comment in Complaint]
Dear chakripdhar We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, we have validated your case with our concerned team and found that refund for INR 2000.00 has been initiated from our end on 09-JUL-15 with RRN#'519100435609 and we hope that same has been credited to your account accordingly. Please feel free to con...
MakeMyTrip.com - Worst Kind of experience with MakeMytrip.Com [Comment in Complaint]
Dear Varun Sood We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund not given since 50 days [Comment in Complaint]
Dear rajeshooty We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund not given since 50 days [Comment in Complaint]
Dear rajeshooty We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - cancellation of flight tickets without my knowledge [Comment in Complaint]
Dear stherala We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund issue [Comment in Complaint]
Dear paresh2709 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Non Receipt of Full Refund- Cancellation of Flight By Jet Airways [Comment in Complaint]
Dear narendra158 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - 150521-021358 | Step-2 Complaint Escalation Disappointing communication and handling customer queries [Comment in Complaint]
Dear Mr. Malge, At the outset, we apologize for the delay in response and inconvenience caused to you regarding refund. We sincerely apologize for the unpleasant incident. This is not in accordance to our service standards nor do we expect any such practices. With reference to your telephonic conversation with our concern team, you are required to send us invoice so that we can make arra...
MakeMyTrip.com - Air ticket booking refund not credited despite several follow up [Comment in Complaint]
Dear sangeeta_ketan1103, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As advised, we have validated your case with our concerned team and found that refund for INR 16081.00 has been initiated from our end on 26-Jun-15 and we hope that same has been credited to your account accordingly. Please feel free to contact us for any further...
MakeMyTrip.com - Doubt in authenticity of Austria trend hotel boseio vide my booking id NH710905543251 [Comment in Complaint]
Dear Kamal, Greetings of the Day!! As discussed, we have validated your case and found that booking was shown as non refundable at the time of booking. We are gad that you want to keep your booking. Please also note that we have re-confirmed with the hotelier and your reservation stands confirmed. It was a pleasure talking to you. We thank you for contacting us. Assuring you best of o...
MakeMyTrip.com - Refund Not received [Comment in Complaint]
Dear deblina_79 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - extra charges [Comment in Complaint]
Dear skwasim We have reason to believe your concern has been resolved as this concern of your appears to be more than 30 days old. If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end. Warm regards Team-MakeMyTrip Care...
MakeMyTrip.com - Fraud Agent and crap customer service [Comment in Complaint]
Dear Dasharath Gulve We have reason to believe your concern has been resolved as this concern of your appears to be handled by our social media team. If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end. Warm regards Team-MakeMyTrip Care...
MakeMyTrip.com - Gulf Air ...Booking confirmation ID is UN2304911149230 [Comment in Complaint]
Dear masoodmal Greetings of the Day!! As requested, we have sent your E-ticket on the correct Email ID. Please check and confirm. We thank you for contacting us. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - bus service not provided [Comment in Complaint]
Dear abhaylabh We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, we are initiating full refund for an amount of INR 249.00 against booking ID-NU27014961355720 from our end on 02-Jul-15 and same should reflect in your account as per your bank processing cycle. Please note that refund will credited to the original from of pay...
MakeMyTrip.com - bus service not provided [Comment in Complaint]
Dear abhaylabh We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund not initiated neither the staffs are cooperative [Comment in Complaint]
Dear Neha Parasher Paul We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, we have validated your case with our concerned team and found that refund for INR 11539.00 has been initiated from our end on 08-Jun-15 with RRN#'515916536571 and we hope that same has been credited to your account accordingly. Please feel free ...
MakeMyTrip.com - Terrible customer care response. [Comment in Complaint]
Dear anujbhandari We have reason to believe your concern has been resolved as this concern of your appears to be more than 20 days old. If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end. Warm regards Team-MakeMyTrip Care...
Hira Himachal Holidays - Two tickets for same sleeper berth with diffrent PNR's or Booking Ids. [Comment in Complaint]
Dear ravinder.dobriyal@gmail.com We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
Neeta Tours And Travels - JODHPUR TO MUMBAI ON 11-06-2015 NOT Start [Comment in Complaint]
Dear DK SONI We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...

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