MakeMyTripCustomerService ‘s Profile

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Member since Nov 18, 2011
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Posting History
MakeMyTrip.com - Not refunding money [Comment in Complaint]
Dear Manas183, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - I have not received my refund amount [Comment in Complaint]
Dear Thinesh Babu S, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Bad execution in airport transfers [Comment in Complaint]
Dear dech Vikram, We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - NOT REFUNDING AMOUNT FOR CANCELLED BOOKING [Comment in Complaint]
Dear pranavchafekarchamp, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As promised, we have initiating refund for an amount of INR 5388.00 against booking ID-NF2201542709687 from our end on 15-May-15 with RRN#000172956838 and same should reflect in your account as per your bank processing cycle. Please note that refund will credited...
MakeMyTrip.com - MAKEMYTRIP.COM IS CHEATING CONSUMERS AND NOBODY IS TAKING ANY ACTION AGAINST THEM [Comment in Complaint]
Dear lifemechanic, We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - NON REFUND AGAINST THE BookingID NF2204443776275 [Comment in Complaint]
Dear Partha Ranjan Roy We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our accounts team and found that we only received an amount of INR 102.00 from your payback account and same has already been refunded. We would request you to please share your Account/Payback statem...
MakeMyTrip.com - No Refund for 3 months - company does not even respond properly [Comment in Complaint]
Dear Tkdas, Greetings from MakemyTrip, As discussed, we have re-validated your case with the concerned team and as per their records this refund was initiated from our end on 07-Jan-15 and approval code for the refund which we have received from the bank is 1221212009. Please check with your bank and within this period we hope that refund is credited to your account accordingly. Please fee...
MakeMyTrip.com - No refund for over two months [Comment in Complaint]
Dear ajitdiaz First and foremost, please accept our sincere apologies for the inconvenience caused to you as what happened is certainly not in line with our service standards Further as per our discussion please note that, we have validated the case and found that initially a refund of Inr 9593.00 has been initiated from our end for the original booking on 25-Mar-15 because of the un-cancel...
MakeMyTrip.com - Partial refund for cancelled boarding pass for delayed flight [Comment in Complaint]
Dear Ravi_237 We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund Not Done MakeMyTrip.com & Giving false promises [Comment in Complaint]
Dear Sagarvu We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 4993.00 has been initiated from our end on 18-Feb-15 with approval code#26061 and same should reflect in your account as per your bank processing cycle towards t...
MakeMyTrip.com - Refund not done [Comment in Complaint]
Dear Sagarvu We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 4993.00 has been initiated from our end on 18-Feb-15 with approval code#26061 and same should reflect in your account as per your bank processing cycle towards t...
MakeMyTrip.com - refund money in NRE account [Comment in Complaint]
Dear Arwa Sutarwala We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 3627.00 has been initiated from our end on 6-Apr-15with refund reference number#509623629805 and same should reflect in your account as per your bank proc...
MakeMyTrip.com - no refund given [Comment in Complaint]
Dear himanshi41, Thank you for your feedback. We are glad to know that your problem stands resolved and you are satisfied with the resolution provided. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - I have applied for the refund on 2nd jan but havent got the refund till date. [Comment in Complaint]
Dear Ankit Sharma008, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 5987.00 has been initiated from our end on 17-Mar-15 with RRN#11173956652446 and we hope that same has been credited to your account accordingly. Please...
MakeMyTrip.com - I have applied for the refund on 2nd jan but havent got the refund till date. [Comment in Complaint]
Dear Ankit Sharma008 We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly.Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Full amount for cancellation not refunded [Comment in Complaint]
Dear C S GOEL In reference to your complaint, we have validated your case with our concerned team and found that you have contacted our centre for the same and we are happy to know that your query has been resolved. We thank you for contacting us. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - refund not being given for flight cancellation [Comment in Complaint]
Dear anuja555, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case and found that as per our records date of travel was 30-Jan-15 and passenger has approached us for cancellation on 08-Mar-15. As per the Airline ticket record, one of the sector Chennai to Delhi is utilized by the...
MakeMyTrip - Makemytrip are scammers and Cheaters [Comment in Complaint]
Dear pravesh Jain123, We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund not recieved from last 3 months [Comment in Complaint]
Dear Pallavi88, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case and found that as per offer T&C, cash back was applicable on only one booking because passenger has used same form of payment ( Debit card ) in all the 3 booking. As per offer T&C tji offer could ...
MakeMyTrip.com - Beawre - makemytrip webiste is faulty, wrong travel booking [Comment in Complaint]
Dear 2pnmathur At the outset, regret the inconvenience caused to you. We have validated the issue with our technical team to understand and check the possibility of any site issue at the time of booking. As we have logs for every booking made on the website the same has been validated and found that the booking was made for the incorrect date i.e.for 21-Apr-15. This is not a site issue. Now, a...
MakeMyTrip.com - need refund [Comment in Complaint]
Dear Fortune Immigration We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refund not processed since 5 months [Comment in Complaint]
Dear Amarnath, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. As discussed, we are initiating refund for INR 1518.00 towards the original from of payment from our end on 04-May-15 and same should reflect in your account as per your bank processing cycle. We thank you for sharing your feedback on the issue and rest assured, same will b shared...
MakeMyTrip.com - over charge exchange rate [Comment in Complaint]
Dear Rony Dang We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Refundable fare [Comment in Complaint]
Dear Pravallikauu We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Worstest Service Ever!! [Comment in Complaint]
Dear Paulrashmi We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...

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