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MakeMyTripCustomerService ‘s Profile

Send Message MakeMyTripCustomerService
Member since Nov 18, 2011
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Posting History
Make MyTrip.com - regarding an email about reschedule of my flight.. [Comment in Complaint]
Dear Emelio We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Makemytrip took money but didn't book the flight [Comment in Complaint]
Dear Customer, We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care...
MakeMyTrip.com - Beware from services provided by Make my trip [Comment in Complaint]
Dear Dhiraj, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, MakeMyTrip Team...
Make My Trip - Refund not received for Canceled tickets [Comment in Complaint]
Dear Sujib, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. With reference to your complaint, please note that balance refund of INR 1672 has been initiated today and should reflect on your account as per the bank processing cycle. Regards, Team-MakeMyTrip Care...
Make My Trip - Refund of fare [Comment in Complaint]
Dear Ramashankar, At the outset, we sincerely apologize for the unpleasant instance. With reference to our discussion over the phone, we are sending you the vouchers for all the booking IDs along with the T&C for the usage, you would get the vouchers within 7 business days. We are glad your query has been resolved and we thank you for making the right decision. Regards, Team-Ma...
MakeMyTrip - Amount not being reimbursed. Makemytrip services pathetic [Comment in Complaint]
Dear Elias, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team-MakeMyTrip Care...
Make My Trip - Refund of the trip [Comment in Complaint]
Dear Shyam, At the outset, we sincerely apologize for the unpleasant instance. With reference to your complaint, we request you to please share your booking Id, so that we can look into matter. Regards, Team-MakeMyTrip Care...
Make My Trip - Best Of Thailand - Deficiency of Services [Comment in Complaint]
Dear Ms. Neety, We are a customer centric organization and we ensure a hassle free customer experience. In this case let us reassure that we take necessary disciplinary action as per the company guidelines will be initiated. We do believe that we add a lot of value in terms of convenience and choice for thousands of our Customers who book daily with us. We are constantly working on improvi...
Make My Trip - confirm ticket cancelled without notice [Comment in Complaint]
Dear Somnath, At the outset, we sincerely apologize for the unpleasant instance. With reference to your complaint, please note that you booking was confirmed and same was utilized for travel. Regards, Team-MakeMyTrip Care...
MakeMyTrip - Mislead [Comment in Complaint]
Dear Akshita, At the outset, we sincerely apologize for the inconvenience caused. With reference to our telephonic conversation on 27th April, 2013, we are waiting for the revert from the Reservations of Etihad Airways, as soon as we have the revert we will revert you accordingly. Regards, Team-MakeMyTrip Care...
Make My Trip - Flight Reschedule [Comment in Complaint]
Dear Govind, At the outset, we sincerely apologize for the unpleasant instance. With reference to your complaint, please note that revised E-Tickets has already been mailed to you on 8th April, 2013. Regards, Team-MakeMyTrip Care...
MakeMyTrip - Invalid Booking [Comment in Complaint]
Dear Sameet, At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience. With reference to your complaint, please note that revised E-Tickets were mailed to you on 14th April, 2013. Appreciate your co-operation and apologize for any inconvenience caused. Regards, Team-MakeMyTrip Care...
Make My Trip And IndiGo Airlines - Unwarranted cancellation of air ticket: Make my trip and Indigo Airlines [Comment in Complaint]
Dear Ahana, At the outset, regret the inconvenience caused to you. We have validated the issue with our technical team to understand if there was any site issue at the time of cancellation. As we have logs for every cancellation made on the website the same has been validated and found that booking was cancelled on 13th Feb, 2013 at 11:47AM through IP address 14.140.53.42. This was not a site ...
MakeMyTrip - Refund not being processed [Comment in Complaint]
Dear Vansh, Greetings from MakeMyTrip.com! At the outset, we apologize for the inconvenience caused to you. With reference to your complaint, your refund for an amount of 1873INR has been initiated and it would reflect in your account as per your bank processing cycle. We really appreciate your co-operation with us. Regards, Team- MakeMyTrip Care...
MakeMyTrip - Fraudulent Service [Comment in Complaint]
Dear Parag, At the outset, we sincerely apologize for the unpleasant instance. This is not in accordance to our service standards nor do we expect any such practices. We have taken cognizance of your comments and the spirit in which you have shared your feedback. It is unfortunate to note that your recent interaction with us has not been up to your satisfaction. We would like to inform ...
Make My Trip - international bookings made but the vouchers are not issued till 7 days [Comment in Complaint]
Dear Sachidananda, First and foremost sincere apologies for the inconvenience caused to you. With reference to your complaint, please note that your voucher's were mailed to you on 6th March, 2013. We really appreciate your co-operation with us Regards, Team-MakeMyTrip Care...
MakeMyTrip - Refund not being processed [Comment in Complaint]
Dear Vansh, Greetings from MakeMyTrip.com! At the outset, we apologize for the inconvenience caused to you. As per our telephonic discussion, we are getting this checked on priority basis and we will revert you as soon as possible. Regards, Team- MakeMyTrip Care...
MakeMyTrip - Refund for cancelled flights [Comment in Complaint]
Dear Himanshu, Greetings from MakeMyTrip! At the outset, we apologize for the inconvenience caused to you. We would like to apologize for the inconvenience caused to you in this regard. This is not the level of service which we deliver to our customers. We write to you in response to your query on the refund status for the Kingfisher flight. We understand your angst – you are ...
MakeMyTrip - NO refund against cancellation [Comment in Complaint]
Dear Jasmine, At the outset, we sincerely apologize for the unpleasant instance. With reference to your complaint, we request you to please share your booking Id or write to triphelp@makemytrip.com, so that we can look into matter. Regards, Team-MakeMyTrip Care...
Make My Trip - Reshedule Flight & Harrassment [Comment in Complaint]
Dear Sir, At the outset, we sincerely apologize for the unpleasant instance. With reference to your cancellation request, please note that the refund of INR 4715 has been processed on 24th Feb, 2013 and amount credited into the same account that was used for payment. The refund is processed from our end on 24th Feb, 2013, however it may take up to 5-7 business days to reflect in your ac...
Make My Trip - Reshedule Flight & Harrassment [Comment in Complaint]
Dear Sir, At the outset, we sincerely apologize for the unpleasant instance. With reference to your cancellation request, please note that the refund of INR 4715 has been processed on 24th Feb, 2013 and amount credited into the same account that was used for payment. The refund is processed from our end on 24th Feb, 2013, however it may take up to 5-7 business days to reflect in your ac...
Make My Trip - Dubious dealings [Comment in Complaint]
Dear Sir, At the outset, we sincerely apologize for the unpleasant instance. With reference to your complaint, we request you to please share your booking Id, so that we can look into matter. Regards, Team-MakeMyTrip Care...
MakeMyTrip - Delay in Refund [Comment in Complaint]
Dear Sir, At the outset, we sincerely apologize for the unpleasant instance. With reference to your complaint, we request you to please share your booking Id or write to triphelp@makemytrip.com, so that we can look into matter. Regards, Team-MakeMyTrip Care...
Make My Trip - refund fraud [Comment in Complaint]
Dear Sir, At the outset, we sincerely apologize for the unpleasant instance. With reference to your compliant, please note that the balnce refund of INR 1000 has been processed on 27th Nov, 2012. We value your business with us and look forward in assisting you with all your travel plans. Regards, Team-MakeMyTrip Care...
Make My Trip - Bus Time Mentioned was Wrong [Comment in Complaint]
Dear Sir, First and foremost sincere apologies for the inconvenience caused to you. With reference to your complaint, we request you to please share your booking Id or write to triphelp@makemytrip.com, so that we can look into the matter. Regards, Team-MakeMyTrip Care...

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