Provogue — Defective watch delivered | |||
Dear Provogue, Is someone looking into the matter. I am yet to receive any response. Customer care contact number[protected] is not working for me. Please let me know the procedure for returns. Komalpreet Singh +[protected] On 17-Nov-2014 5:12 pm, "Komalpreet Singh" <[protected]@gmail.com> wrote: Dear Provogue, With a lot of enthusiasm I ordered Provogue watch for my wife's birthday present. But my plans shattered when a defective watch was delivered. Following are the order details : SKU Code : 103646-WH-283-F Invoice No. : 6C[protected] Kindly provide the watch without any defects. Komalpreet Singh Was this information helpful? | |||
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Provogue India customer support has been notified about the posted complaint. | |||
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+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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This is to inform you that the Provogue watch, which I ordered is a defective piece.
I ordered one black coloured gents watch under discount scheme, through ICICI portal, worth Rs. 299.
The time I opened it, I found its Crown detached. Even after fixing it, crown is loose and it get detached very soon. Its detail are:-
Invoice No.: 6C[protected]
Order No.:[protected]
SKU Code: 103639-BK-022-F
On same day, I called back delivery boy for replace, but he suggested me to contact Provogue customer care. From past many days I' am calling on warranty help no. given in the box and also I tried calling customer care ; but there is no reply and network always remain busy. Kindly look in this matter. It will be very kind on your part to take necessary action. Please acknowledge this complaint either via phone call or to my e-mail address, saved in your database.
Thanks &amp;amp; Regards,
Satyam Bajpai