[Resolved]  Provogue India — Delay in order delivery with no status update

Address:Mumbai City, Maharashtra, 400053
Website:www.provogue.com

Sir, I, Rajesh Singh, has placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 29 Nov. 2015 with order No.[protected] with online payment of the product. Since 29 Nov. 2015, the material status is strucked on "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
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Dec 4, 2015
Complaint marked as Resolved 
The material has been delivered today 04 Dec. 2015. Hope as per the comments on the product quality, I'll not face the same.
Provogue India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2015
Provogue India Customer Care's response
Dear Customer,

Greetings from Provogue.

We have received your order and it is in processing.

As mentioned on the site, the orders will be delivered to the customer within 28 working days.

Thank you for your patience and understating and for providing us with the opportunity to be of service to you.
Complaint comments 

Comments

Dear Customer,

Greetings from Provogue.

We have received your order and it is in processing.

As mentioned on the site, the orders will be delivered to the customer within 28 working days.

Thank you for your patience and understating and for providing us with the opportunity to be of service to you.
Good to see a reply from Provogue. I was afraid on seeing all the complaints filed on this incident, since I had also booked for the watch. Now finally a hope from provogue.

But another complaint with the subject line"Provogue India — Fake Watch " makes me worried. Below are the details

Manish_khatri on Nov 29, 2015
I Received a Watch but its not even worth of Rs. 299.00 Cheap Stuff which Provogue claims that its for Rs 2499.00. After 10 days the strap leather is already coming off. i need my money back or else send me another watch which is worth of Rs2499.00 Order #[protected]
Hi,

This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.

Hi,

This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.

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