[Resolved] Provogue India — Delay in order delivery with no status update | |||||
Sir, I, Rajesh Singh, has placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 29 Nov. 2015 with order No.[protected] with online payment of the product. Since 29 Nov. 2015, the material status is strucked on "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order. Was this information helpful? | |||||
Dec 4, 2015 Complaint marked as Resolved The material has been delivered today 04 Dec. 2015.
Hope as per the comments on the product quality, I'll not face the same. Provogue India customer support has been notified about the posted complaint. Verified Support Dec 01, 2015 Provogue India Customer Care's response Dear Customer, Greetings from Provogue. We have received your order and it is in processing. As mentioned on the site, the orders will be delivered to the customer within 28 working days. Thank you for your patience and understating and for providing us with the opportunity to be of service to you. | |||||
3 Comments | |||||
Comments
Good to see a reply from Provogue. I was afraid on seeing all the complaints filed on this incident, since I had also booked for the watch. Now finally a hope from provogue.
But another complaint with the subject line"Provogue India — Fake Watch " makes me worried. Below are the details
Manish_khatri on Nov 29, 2015
I Received a Watch but its not even worth of Rs. 299.00 Cheap Stuff which Provogue claims that its for Rs 2499.00. After 10 days the strap leather is already coming off. i need my money back or else send me another watch which is worth of Rs2499.00 Order #[protected]
But another complaint with the subject line"Provogue India — Fake Watch " makes me worried. Below are the details
Manish_khatri on Nov 29, 2015
I Received a Watch but its not even worth of Rs. 299.00 Cheap Stuff which Provogue claims that its for Rs 2499.00. After 10 days the strap leather is already coming off. i need my money back or else send me another watch which is worth of Rs2499.00 Order #[protected]
Hi,
This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
Hi,
This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
24%
Complaints
877
Pending
0
Resolved
209
+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
View all Provogue India contact information
Greetings from Provogue.
We have received your order and it is in processing.
As mentioned on the site, the orders will be delivered to the customer within 28 working days.
Thank you for your patience and understating and for providing us with the opportunity to be of service to you.