Provogue India — Disappointment on online order - hdfc bank users offer

Abhishek Nagpal

Address:	110095
Website:	www.provogue.com

This is with reference to an online order #[protected] dtd 12/11/2015 for a Ladies watch as per the offer on HDFC website. The offer was that there will no charges against the watch however we need to give the shipping charges of Rs.299/-. The same has been paid and order was confirmed. To my surprise when I have seen the confirmation email from Provogue, it says that delivery will be made in 28 working days which was never been cleared to me. I tried to contact on the numbers given in the email however was unsuccessful.

I would like to cancel my order and want full refund of the money paid. I have also written an email to Provogue. Also I was disappointed to see so many negative feedbanks about Provogue on the internet.

Since the offer is on HDFC bank webpage, I strongly feel that bank should take the responsibility and work towards protecting the consumer rights.

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Comments

Abhishek Nagpal

Provogue company is playing very smartly. It is not charging anything for the product and shipping charges are non-refundable. Nice way of fooling the consumers.

Rahul San

from New Delhi, Delhi

my order reff number is[protected] its been 2weeks now i havent recvd my product yet.
when checked online for complient feedback was shocked of reviews nd felt y did i go for ths.

i wud like to knw more details of my order or wud ikefor cancellation n refund of my money

Bala Ganesh Kottalam

One more fool getting added to this list.. Yeah its me!!! :(
HDFC must bare the blame. HDFC was the one who induced its customers to go for this offer through its mail.
We must also file a complaint against the HDFC Bank.