[Resolved] Provogue — Order cancelled and returned

visionbysahil

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Hello, I ordered a Provogue watch on 29th September (Shipment #PROV52163 for Order #[protected]. I got a tracking ID MUMPVGP237548 of Shipping Provider: Javas. I received an email which said that your order has been dispatched on 7th October. After that day I never got any calls or emails. On 16th October I tried tracking my order on gojavas.com. The tracking page said that the order has been cancelled by the costumer on 10th October. First of all, No one came to my address on that day and why would I cancel the order if I've already paid the amount? I tried calling Javas costumer care and they said that the order will be Re-Delivered. Today I again checked the tracking page and it said that the order is returned to its origin. Now I am trying to call [protected] but the call is not connecting. If you can please help, That would be great. Please Re- Deliver the order.

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Aug 14, 2020

Complaint marked as Resolved

Provogue India customer support has been notified about the posted complaint.

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Comments

umeshkumarsain

from Delhi, Delhi

Dear sir

My This Order is Generated by Mistak please
cancel our order no[protected] and refund our amount which is credit by ICICI Bank thru Transation ID Is 919844

Thanks

Umesh kumar

rk@M84

from Chennai, Tamil Nadu

Dear sir

My This Order is Generated by Mistake
please cancel my order no[protected] and refund our amount which is credit by ICICI Bank Thanks

Rama Krishna
ramakrishna.[protected]@gmail.com

eric watson

from Kolkata, West Bengal

My This Order is Generearted by Mistake
Please cancel my order no[protected] and fefund my amount which is credit by SBI bank thanks

kumarman717

from Pune, Maharashtra

My This Order is Generearted by Mistake
Please cancel my order no[protected] and refund my amount which is credit by ICICI bank.
Thanks
Maneesh Kumar

Jayagopalc

from Hyderabad, Telangana

Dear sir,

I ordered provogue watch through HDFC NETBANKING. While placing an order it has a free booking for HDFC BANK NET BANKING USERS. but after placed the order rs 2499/- was deducted from my HDFC BANK ACCOUNT.

I DON'T WANT THIS ORDERED. PLEASE CANCEL THE ORDER AND REFUND TO MY ACCOUNT.

My order number :- #[protected]
Order Date:- 16/05/2016
Paid through ACCOUNT NUMBER :- [protected]
Bank: HDFC BANK

Thank you

AMARANADH

I am not received watch

My name is AMARANADH.M, iwas ordered wrist watch on[protected] till date iam not received my watch please give me the reply through mail and my order number is[protected]