[Resolved]  Provogue — Shipment not delivered

Address:

Gurgaon, Haryana

I have placed two orders Order 1:[protected] Order 2:[protected] I have received order number 1 i.e[protected]Invoice 6C[protected]) but never recieved the second one. I have contacted various times to them. At few of the occasion i recieved the response. They informed that they have delivered both the order. They also provided the tracking details. However I have recieved the 1st one only. I never received the second one i.e[protected]. After that i have sent an email to [protected]@provogue.com for asking the name of the recipient but they never replied. I am forwarding the same email again and getting nothing from that side. Please look into the matter as i didnt recieve the second one. Whenever i am trying their contact number [protected] it always remain busy. No hold procedure simply and IVR stating to contact again. Very frustating customer service as they are not replying and 7 days already passes. Please pay attention toward this and ensure the delivery. Regards, Ajendra Singh