Punjab National Bank — default atm transaction

dear sir my name is ruby devi my transaction of 10000 from united bank atm juran chhapra is not received to me and money is deducted from my account. my account is punjab national bank account.i complaint to the custmer care tollfree no. after 14 days they told me that your complaint is rejected and my money is till not come in my account. pnone no-[protected]
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    Punjab National Bank [PNB]
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
    View all Punjab National Bank [PNB] contact information