Punjab National Bank — No Security at PNB ATM And Rs. 15000/- withdrawn fraudulently on 22-Jul-15 from my account

Address:Meerut, Uttar Pradesh

My name is Yashoda Gaur.I am senior citizen. And have account(no.[protected]) in Punjab National Bank, Subhash Nagar, Meerut. The security of all most all the ATMs are not proper.No security guard, many persons enter at one time in ATM rooms.Rs. 15000/- withdrawn fraudlently on 22-07-15 from Rohta Road ATM of PNB beacuse of this security issue.Even today there is no proper arrangement of security there. And even Branch Managers(PNB Rohta Road, Meerut and PNB Subhash Bazar, Meerut are so irresponsible that they do not care that amount withdrawn fraudulently from their bank.I am really upset to see the response of the bank officials. Please inquire and take actions against the irresponsible bank staff. If some thief put some external device or do something wrong in ATM Machine and because of this fraud happened then who is responsible - customer or bank.And where was the security guard then?Bank managers are sleeping.Many such incidents are happening and no proper action is taken by bank.It is the duty of bank of safe guard the money of customers. My Rs.15000/- withdrawn by some one and bank is not taking any action against the thief.Regards, Yashoda Gaur( Email: [protected]@gmail.com)
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