Punjab National Bank [PNB] Customer Care

Punjab National Bank [PNB] Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Satisfactory Rating
1%
Complaints
997
Responses
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (86)

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Punjab National Bank [PNB] Customer Care related pictures (86)

Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [PNB] — Refund money

 girish2007 on May 2, 2016
Dear Sir,
My self Girish pathak I have account with bhajanpura branch my account number is - 4564000100056823 . on 14 April 2016 one transaction of amount of RS 10000 is shown in there but money not received . I have registered complaint in branch as well as customer care service also. But no action is taken till date. my complaint number- AO28628430.
Please take immediate action. And refund my money as soon as possible.

Thanking you
Yours faithfully
Girish pathak
9999840294...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — ATM transaction money dispute

 Avinash Khatri on Apr 30, 2016
I have saving bank account in ICICI janpath Delhi branch.On 17/03/2016, I tried to withdraw INR 3000 from PNB Bank ATM located at Karkarduma metro station, Delhi at '17;13' hrs (ATM ID D4139900, TXN NO. 2805). But I received just INR 300.So I called PNB customer care center and they told me to register this complaint to ICICI bank customer care.And I did so.
ICICI call center officer assured me that issue will be resolved within 9 working days.
After 9 days I received a message stated"Dear customer, we are not able to reverse the ATM transaction of INR 2700 as it was a successful transaction".
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Education loan subsidy

 Kajal Wadhwa on Apr 27, 2016
This is my third time when i am writing this complaint to u.
My father went to punjab national bank for query of central scheme for interest subsidy(Csis). As per this scheme, banks provide financial support to deserving/meritorious students for pursuing higher education in lndia and abroad by charged 0% interest from them. Earlier the bank manager and their employees don't know about this.& they didn't respond to our query. The scheme shall be applicable from the academic year 2009-10 starting ist april, 2009. The loan amount taken starting from the academic year 2009-10 (Irrespective...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Urgent fraud transaction against my ATM card

 muki mast on Apr 22, 2016
Sir

Someone done a fraud with me. On 21.04.2016 & 22.04.2016 someone has fraudulently used my ATM card information & Use in favour of ecommerce shopping through gateway or website(payumoney.com).
(21.04.2016)Tranctions Nos, 819599 for Rs 5000.00
(21.04.2016)Tranctions Nos, 165691 for Rs 2500.00
(21.04.2016)Tranctions Nos, 166561 for Rs 2500.00
Use in favour of Paytm.com and Paytm Mobile Solution and
(21.04.2016)Tranctions Nos, 173962 for Rs 5000.00
(21.04.2016)Tranctions Nos, 616506 for Rs 5000.00
(22.04.2016)Tranctions Nos, 600146...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Imps payment debited from my bank but not credited to beneficiary

 surjeetsinght on Apr 22, 2016
I made an imps payment on 08/04/2016 ref no attached herewith

the payment got deducted from my bank

but not credited to beneficiary bank

please refund amount as soon as possible

as it is been already very late...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Unsatisfactory service

 Annie N on Apr 21, 2016
I contact the customer care to seek some information regarding updation of mobile no. At pnb site is updated we can update mobile no. Through atm. Just to make ensue i confirm from customer care. I was not satisfied the way she communicated to me. She got irritated actually. At last she inform to visit nearby pnb branch. I wrote application and submitted to branch ( rajahart-kolkata) the staff inform it will activate within 24 hrs. I visited the branch on monday (18 th april). Still my no. Is not updated than i called at tollfree no to enquiry. Customer care person inform to visit the branch again....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Internet banking

 Kush Kukreti on Apr 18, 2016
My account no.4422000101099477. Name kush kukreti, i applied for net banking service, but yet not recived id and password.So its not easy to check my accont information. Please send me above information as soon as possible . I am waiting sir/mam....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Atm

 Nazim rana on Apr 17, 2016
सेवा में
श्रीमान जी सक्षम pnb बैंक अधिकारी

मैं आज दिनांक 17-4-2016 दोपहर के समय शामली जनपद के चौसाना ब्रांच (ifsc कोड punb0371800) के एटीएम पर 10000 रुपये किसी अन्य खाते में ट्रान्सफर के लिए पहुंचा मगर सारी औपचारिकता पूरी करने पर भी ट्रान्सफर नहीं...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Wrong deduct from pnb atm

 murtazatomu on Apr 17, 2016
Dear sir,
I had withdraw rs.2500 from nagaon pnb atm haibargaon, on 13th april 2016 wednesday day at 12 noon by using my general debit card of pnb which maximum limit is rs.25000 on same day but rs. 40000 deduct from my account, the link was fail on first transaction for rs.15000 but i got deduct sms on my mobile. Second and third transaction has successful and i received rs.25000,
Kindly refund my rs.15000 as soon as possible.
Already i had submitted a complain on 13th april number is m057541063
Regards,
Murtaza kamal
A/c: 2232000100062471
Card...
Complaint comments  Read comments Complaint category Credit Cards

Punjab National Bank [PNB] — Refund of online transaction for having unsuccessful payment

 roxysony on Apr 15, 2016
-24 february 2016, 8pm onwards
-1800 180 2222/1800 103 2222
-on 24, feb 2016 around 8pm i were doing online payment for my college(Galgotias university, greater noida, u.P) convocation program having rs1000 fee. And i have done the payment process two times(Rs1000+rs1000)that time the rs2000(1000rs +rs1000) had deducted from my punjab national bank account-2258001500010248. Bank branch-faridabad sector-37
I had filed complaints that time only and got complaint number "a025297143, a025297675, a025297710"
The customer care employe told me to talk after 45days to get the...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Regarding loan on defence pension

 syed rafi ullah on Apr 14, 2016
Dear sir I m retired from Indian navy and getting pension 22890. When I approach bank manager regarding loan on my pension he said that I can get only 20 month pension as a loan.this loan I get when the other loan on my civil is cleared. Now l want to bring two point in ur knowledge .1 SBI is giving 48 month pension as a loan as per RBI direction .pnb
Refused to follow the RBI direction.
2 after my retirement I m doing some other business as shown in my ITR but pnb manager said he will give the loan as per cibil and he will consider only my pension amount.the other amount earn by...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Money is not credited

 Bonani on Apr 7, 2016
Flipkart refunded Rs. 1375.00 on 13 th of March, 2016 but the money is not credited in my account till now. My bank is Punjan National Bank, Electronic City branch, Bengaluru. Flipkart has given me th ARN no.: FPNB43465346537488 and told me to tell about this no.to the bank so that they can track the transaction. But PNB tells me, everytime I call the customer care that they can't do anything with this no. and uses to blame Flipkart. I am trying to call PNB electronic city branch with the given phone number but nobody receives the call. I want PNB to take some steps to credit my money in my account....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Balance deduction in unsuccessful transaction

 Hansraj Bagaria on Apr 5, 2016
Hello sir,
This is hansraj, a student of iit (Bhu), varanasi. My pnb account no. Is 0847000102878753.
I was depositing my college fees(Rs. 12000) online through pnb debit card on 6 febuary, 2016.
The transaction was unsuccessful but balance of amount rs. 12137.40 deducted from my account .
I registered a complaint on the same day to pnb customer care and my complaint number is a024382537.
I have also submitted a complaint through email to pnb debit card cell on 2 march, 2016.
It has been almost 2 months, but there is no response from their side.
They...
Complaint comments  Read comments Complaint category Credit Cards

Punjab National Bank [PNB] — Re: cash is not credited to the account

 anushya devaraj on Mar 30, 2016
Hi,
The complaint have been already raised on 8th march 2016
Complaint no:mo54445709

Have called the customer care n number of times regarding this but as of now there is no response

Account number:4228000400013686
Account holder name: n.Devaraj
Nominee: d.Sulochana

My father made a cash withdraw of rs.10, 000 is made in icici atm near st.Thomas mount, did not receive the cash amount but got the transaction slip saying "transaction declined".
And immediately got text message to the mobile number saying that rs.10,...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Refusal attest my passbook

 akashsinghc on Mar 30, 2016
As per the circular no. Vi/401/1/12/2013 issued by ministry of external affairs (Mea) bank passbook will be accepted as proof of address and photo identity
Thus banks are obliged to duly sign the passbook on request of customer.

But in clear violation mr. M.Gandhi, senior manager, laxmi nagar, shakarpur branch, delhi refused to entertain my request at all. Instead unstuck my affixed photo from the passbook and wrote in red letters "this is not meant for id proof" with bank stamp and his signature virtually making my passbook useless for any future purposes.

I...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — About my money is debited but not refunded to me

 anmolwadhwa2015 on Mar 29, 2016
Sir I purchase some goods from Easyday store located at jalalabad(w) pin code 152024 using my PNB card. During payment through card money is debited but money is not successfully transferred to easyday store so again I paid the amount to Easyday using my card. As I registered a complaint for my money to Pnb but they asked me that money is successfully transfered to Easyday. So I also approach to Easyday e& asked about my problem & they told me that they had already replied to Pnb against my compliant & clearly show the record that they got the money only one time. So again I raise a compliant in...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Chief manager shouted unnecessarily

 Hearora on Mar 25, 2016
Hi,

I went to G.T road branch of PNB for opening my PPF account.
And i was not having the original PAN card, as i lost it accidentally.
So when i went to Chief manager for verifying my documents, I showed him my aadhar card and photocopy of PAN card but he started shouting on me loudly.
I tried to ask his name from other colleagues but no one told me his name.

As he has no right to shout on me and If he thinks that i'm not.eligible for this then he should have said this clearly.

Managers are there to solve the queries and issues...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank — Amount deducted but bill not paid

 shalabh jain on Mar 22, 2016
Dear sir,

i have made payment to Airtel mobile no 9711937912 through my PNB debit card.
It was showing error Reason: Sorry! We are unable to process your transaction and amount got deducted through my account.
so, kindly check this matter and as soon as possible return my money to my account...
Complaint comments  Read comments Complaint category Mobile Service Providers

Punjab National Bank [PNB] — Ppf passbook

 Subendra kumar on Mar 17, 2016
Dear Sir,
My PPF Account is in Arwal (Bihar) last one year but PPF Passbook no issue.So please provide me computerized passbook. Branch manager no actual information given me.

Thanks & regards
Shubham Kumar...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Misbehaving by customer care executive attending call

 Sundieep Arya on Mar 16, 2016
Kind attention: Managing Director and head of Customer Care Dept.
On 16-3-16 during my enquiry related to my PNB AC.a lady customer care executive misbehaved and disconnect Ed all abruptly which shows the rudeness arrogance and ill-treatment by PNB
customer care Dept and the.dis respect attitude towards the AC holders by customer care executive. I felt very insulting and offended by this PNB has earned name in years and being spoiled infew minutes by their CCexecutives in front office.very shameful and disgusting. I request to higher authorities to take Stern action against the Staff...
Complaint comments  Read comments Complaint category Banks

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