Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 1%
Submit a Complaint

Punjab National Bank [PNB] Customer Care

Punjab National Bank

7 Bhikhaiji Cama Place
New Delhi
New Delhi District
India - 110607

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (103)

Complaints with pictures are more trusted and informative    View all

Punjab National Bank [PNB] Customer Care related pictures (103)

Punjab National Bank [PNB] Complaints & Reviews

Sort by:

Punjab National Bank — Refundable problem

 aman ji on Oct 24, 2016
I purchased two product from amazon on 29/9/2016 and done full payment by debit card but first order was cancelled on14/09/2016 and second order was cancelled on 16/09/2016. Now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a first refund refference numberis #75260826288009821712766 charge auth code# accepted. And second refference number #75260826290009837890479 charge aut code#accepted respectively to the canceellation order.
But customer service is saying they can file nothing like charge dispute and can only check...
Complaint comments  Read comments [1]Complaint category Banks

PNB Metlife — Term plan... Even after 7 days of health check up.. No inf recd

 ardo on Oct 23, 2016
1. Applied for term plan and paid the due amount
2. For health check up no follow up call recd... It is only done when i had followed
3. Now after even 7 days no call recd about the status... Even customer care no could not tell me the status...

Very poor service...

Term plan is meant for service after death

Any body can understand this pnb will not give any support to family in future if any wanted happens...
Complaint comments  Read comments Complaint category Insurance

Punjab National Bank [PNB] — Cash Not Received From PNB ATM But Amount Debited

 somay sharma on Oct 22, 2016
Mera Smrti Nagrik Sahakari Bank mandsaur Me Account Hai Jiska Number 1001005026276 Hai, Mai 3/10/2016 ko Amount Withdraw Karne Ke Liye PNB ATM Me Geya, Jaise Hi Maine Apna ATM Card ATM Machine Me Dala To Vo ATM Machine Out Of Work Ho Gayi, Kafi Der Cancel Button Push Karne Par ATM Machine Screen Ne Transaction Failed Show Kiya Aur Thodi Der Baad Mere Pas SMS Aaya Ki Mere PNB Account Se Rs.5000/- Debited Ho Gaye, Lekin Na Mujhe Cash Mila Aur Na ki Koi Slip, SMS Dekh kar Mai PNB Bank Ki Taraf Geya To Bank me bolo ki 7 din me ajahega fir mene Customer Ko Call Karke Complaint Kiya tho unka kahana he...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Non payment of Cheque no.455933 and deduction of Rs.345

 Tapan Ku on Oct 21, 2016
I am a savings Bank account holder of PNB. My A/C no. 2891000100030008 of Puri, Odisha. I deposited a cheque no. 455933 to pay Rs 27597/- to LIC housing Finance Ltd. Message received that my Cheque no. 457933 returned unpaid. How a cheque no has been changed and deducted Rs 345 from my A/C. It is very sad that bank like Punjab National Bank is functioning like this. My request is to clear the cheque and to return my money to my A/C.
Tapan Kumar Bera, A/C No 2891000100030008, Mobile no. 8455887414...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Account debited but cash not dispensed,

 parthapratimdhar on Oct 20, 2016
Dear Sir

My Self Partha Pratim Dhar, account no-0573000400000098, pan no- AJWPD0119L, CARD NO- 5048840573010003527, mobile no-9831046966. dated 15.10.2016 i swipe my atm card in BOB Atm 1/13 Arobinda Nagar, ATM ID: 1RDNK0L51, 1ST transaction swipe 10000/= account debited but cash not dispensed, 2nd transaction 10000/= cash received and 3rd transaction 5000/= received, total 15000/= received instead of 25000/= ist transaction is incomplete cash not received but account debited, PLEASE resolve early and credit 10000/= in my account, i have already complaint toll free no. complaint SR...
Complaint comments  Read comments Complaint category Other

Punjab National Bank [PNB] — Not worked on my matter for last 2 months

 ankitadogra on Oct 20, 2016

The general manager
Punjab national bank,
Head office,
New delhi.

Subject:-not shown the footage of atm by pnb kirti nagar
Branch, new delhi-15... Regarding.

I have an account no, 0617000102180367 in rana patap bagh branch and atm/debit card has been issued to me for bank transactions. But unfortunately, i lost my purse along with atm/debit card on 12.8.16 and came to know on 14.8.16 that rs.25000/- has been debited from account. Immediately i blocked my atm card through call center services and approach...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Revised pension and arrear payment after fixing of new pension.

 kisor kumar ghosh on Oct 20, 2016
I have retired from b/o. new alipore kolkata on 31/01/2016. from next month
I am getting my pension as usual. but my last month"s officiating allowance
Was not included at the time of calculation of pension. this offi. allowances
Credited to my a/c in the month of may"16. then i resubmit my revise pension
Papers through my branch immediately.
But regret to inform you that several mails sent to my cir. office and personal
Visit to my branch, no action taken by my circle office so far.
I can"t expect it after 36 years of service.
Kisor kr....
Complaint comments  Read comments Complaint category Employers

Punjab National Bank [PNB] — Service

 Abbas Ahmad on Oct 20, 2016
I visited your bhaguwala branch at najibabad. At 10.20am and asked for withdrawal amount of rs 40000rs. But one of your male executive denied that there is no cash in bank. After waiting 2hr i received my cash. And the behavior of that guy was really rude and he don't knows how to attend the customer. Kindly look into this matter. And take strict action against him....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Regarding account opening and not properly respond by staff

 Mahesh Lodhari on Oct 19, 2016
Respected sir/Madam,

i go for opening account your branch at GIDC Veraval, Gir Somnath District, Gujarat State but not opening my own and my child account your bank and also take opening new account deposit of Rs. 1000/- with misbehavior your staff. if your bank is not opening account local resident customer where can go for that. please take step otherwise we can go for it. This branch also relative bank work only but not aam admi bank.

i am waiting positive replay from your side.

Thanking for positive replay immediate action.

With regards,...
Complaint comments  Read comments Complaint category Other

Punjab National Bank [PNB] — Check

 salman0834 on Oct 18, 2016
Dear sir
Mera ac 0173000102551168 jo ki apki sakha main branch firozaba mai chal raha hai jisme maine 15-09-2016 ko ek check 16284 rupe ka jama kiya tha jo ki deutsch bank dehli ka tha Aaj ek mahina se jayda time ho chuka hai lekin mera chek ka paisa aabhi tak clear nahi hua hai maine kai bar branch mai jakar baat ki lekin koi sunne wala nahi hai keh dete hai kal aana saam ko aana monday ko aana mujhe bahut paresan kar rakha hai maine socha manazer se sikayat karunga lekin firozabad branch mai manazar sahab kabi dikhte hi nahi hai tabhi branch mai maine ek karamchari se baat ku usne bataya...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Non refund of money

 Shweta Bora on Oct 15, 2016
I booked a ticket from Pune to Delhi on 18/05/2016, with refrence no.: NF7263567099779C01.The amount 5638 was deducted from my bank account but the ticket wasn't booked .I lodged a complaint about this quiet a lot times and was awaiting for the refund but I haven't received the refund till date
I have mailed many time to makemytrip and I called many time customer care still my problem didn't solve finally I have decided to mail you I request sir as soon as possible plz transfer my refund
Thank you...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Failed transaction on internet banking

 Ramakant Soni on Oct 13, 2016
Ramakant soni

merchent reference no. is-
Transaction Id-

it's been almost 7 days when i complained for my internet banking failed transaction but there no response from the behalf of pnb customer care i tried to email the pnb customer department twice and did the complain on 18001802222 no. twice but i didn't get the money of my failed transaction which is deducted from my account on Friday at 11am morning.
i have to transact the required failed...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Credit card 4197891020462377

 laxmiboko on Oct 12, 2016
A email was written on 04.10.2016 to creditcardpnb@pnb.co.in but no reply was received. email was as.
"dear sir,
Yesterday on dated 03.10.2016 i received a call from 02246127405 named as pnb credit card asking to deposit some amount like 300 and something against my pnb credit.
I have one pnb credit card “4197-8910-2046-2377” which not used by me since a very long time (may be from last one or more years). as per last credit card statement dated 08.06.2016 amounting to rs 345.41/- us due for deposit as annual fees (300) + service tax (45) on due date 28.06.2016.
Complaint comments  Read comments [2]Complaint category Credit Cards

Punjab National Bank [PNB] — Non credit of amount to bank account on cancellation of tickets - reg

 prasanthkrishnavilad on Oct 9, 2016
Dear sir,

My ticket with PNR 8251691850 was cancelled on 28.Sep 2016.(Transaction id: 100000617028404, Transaction date: 28 Sep 2016, Cancellation id : 100000120393919)

Though, as per the IRCTC statement, an amount of Rs 2190/- has been refunded on 29 Sep 2016, the same has not yet been credited to my bank account.
Iam attaching a mini statement of my account.
Pl. do the needful.




My second time reminding letter for you sir/madam...please do the needful...
Complaint comments  Read comments Complaint category Railways

Punjab National Bank [PNB] — A.T.M. Debit card & pin not received

 gparna on Oct 8, 2016
Dear complain receiving cell
My name is aparna goswami address of 57 b. c. road. beside rupmahal cinema hall. dist town - bardhaman. pin-713101 my mobile no. no.+919474000652
I have an account in branch code ifsc - punb0319400, micr code - 713024103 account no. 3194000100106599 saving account open on 17-09-2016 but sorry to writing that till date not yet received the atm debit card & that's pin no.& inter net banking kit.

Kindly take the proper action earlier to get me the atm card & that's pin no. & the net banking kit plz. sms me regarding above [problems.
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [PNB] — Amount debited from account but atm not dispense money

 khushi88m on Oct 8, 2016
On 18th of july'14 i have withdraw an amount rs.2000/-from my a/c no.0167000101328313 but atm machine has not dispense any money, later on i got an sms that an amount rs.2000/-has been debited from your account.

Its is 2 year but i did not get fund back in spite of so many followup with bank and complaint cell.

Account no. 0167000101328313
Card no: 5126520221497279
Atm id: apcn3483
Txn date: 18.07.14...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Complaint against misbehaviour with our customers

 Shakti Agarwal on Oct 7, 2016
Dear sir/ madam,
I want to inform you that i am really upset of your officer's misbehaviour with me whose name is mr virendra singh from shahganj branch agra. When i was gone to the bank and ask him about my blocked debit card. He is not listening me at once and said that i am not habitual for listening more form any one and he is not helping me to unblock my debit. Is this your bank's service to your customers. Can you please take a strict action against him.
Please do something against mr virendra singh otherwise i will left your bank
Your obediently
Shakti agarwal...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Revised pension payment

 R K Kakar on Oct 5, 2016
I hold a pension account in pnb branch. No. 430531100508 since yr. 2011.
I have not received revised pension even with sep. 2016 credit. As per government directions, it was to be given from aug. 2016 onward.
I spoke with the branch but the officer expressed helplessness stating that the the pension department of pnb is responsible for the action in the matter. On communicating with that office i was advised that the first complaint be lodged with the concerned branch and then escalated as per bank's laid down procedure. I am therefore requesting you to look in to the issue and if...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — A big delay in imps transaction in local ambala district [Resolved]

 jatinder kumar thakur on Oct 4, 2016
Complaint - net banking big delay in amount transfer reg - - imps-out/627716271943/hdfc0000131/501001, amount -3, 500.00 on dated-3/10/2016, reg-saving account-3989010100011252

Respected sir,
I have transferred online net banking-3500/- amount in my hdfc bank beneficiary account but still today amount-3500/- is not received, amount has debited from my said pnb saving account on 3-10-2016,
I have given complaint also at customer care-18001802222, my complaint no is - sr-a037304478,
03/10/2016 imps-out/627716271943/hdfc0000131/501001 3, 500.00

Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Cash problems

 jagdev brar on Oct 4, 2016
Sir, I am jagdev Singh, holding an account in sbi Bank, in pandoh disit mandi hp with Account No: and ATM No.4591500204352823 went for transaction on4-10-16 in time aporexx 10:20am for an amnt of10000 from PNB ATM pandoh in disit mandi hp .Due to some technical error, i couldn't receive the same amnt and the money was deducted from my account my account no. 09815547042..Kindly take an action against this complaint and help me in this regrad to get my money back.
Waiting for reply on urgent basis

Jagdev Singh
S/I harcharan Singh
Account no.20247003182...
Complaint comments  Read comments Complaint category Banks

Recently Discussed

(3 minutes ago)
Vodafone India
Contest on http://www.contestkhel.com
(21 minutes ago)
Warranty Bazaar
Fraud Service provided by Warranty Bazaar
(25 minutes ago)
Oja Hundai
(44 minutes ago)
Reliance Communications
Unauthorized Reliance Data Card Charges - Service Not deactivated
(49 minutes ago)
nuvo-chennai not pickup daily promise to pickup.

Featured Complaints