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Punjab National Bank [PNB]

[Resolved]  Punjab National Bank [PNB] — Poor service quality offered by pnb staff at sadisopur, bihta branch

Website:www.pnb.in

I have applied for debit card through mobile banking, they provide me a number and said go to bank after 2 days debit card will be available there. But when i approached bank they denied and said there is no such provision of mobile banking, the only way to get a debit card is to apply at the bank counter... Then i filled application form... But for my shock they didn't accept application form and said come back after 2 days. I am visiting my bank branch since one month to get my own debit card... What kind of service they are offering???
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Aug 17, 2016
Complaint marked as Resolved 
Branch manager called me on my registered number...and ask me to visit the bank again...To my surprise i got my debit card within minutes and also they assured me of better service quality...but he ask me to write a satisfaction letter so that he could forward the same to circle head...so i wrote the satisfaction letter...and this happened within one day of filing the complain... So guys let higher authority know about the problem you are facing...unless they know about our problem how could do they help us...i am thankful to pnb consumer complaint desk and also consumercomplaint.in who forwarded my complaint to concerned office and also branch manager who resolved the issue quickly. Thank you Branch manager number - 9771464890
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Thank you https://www.consumercomplaints.in...my complaint was resolved within one day after submitting the same on your site. Branch manager contacted me and assured of better service quality and i got my debit card too...awesome work done by you people(consumercomplaint.in)...thanks again
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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