[Resolved] Punjab National Bank [PNB] — Refund from online purchase | |||||
I purchased moto g4 plus mobile phone ₹15079 from amazon on 25/07/2016 and done full payment by debit card but order was cancelled on 27/07/2016 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75260826217009251374976 & charge auth code# 802225 But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not. Same behaviour by branch also. Don't know what to do Was this information helpful? | |||||
Aug 12, 2016 Complaint marked as Resolved I also raised a complaint at [email protected] .
I don't know it was due to the complaints or automatic but I got my refund back.
I very happy Punjab National Bank [PNB] customer support has been notified about the posted complaint. | |||||
24 Comments | |||||
Comments
I purchased puma Black, Puma Red and Puma White Casual Backpack[protected] plus bag of rate 620 INR. from amazon on 02/04/2017 and done payment by CASH ON DELIVERY. but order was returned on 06/04/2017 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected].
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behavior by branch also.
Don't know what to do
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behavior by branch also.
Don't know what to do
rahul090102's reply, Apr 15, 2017
my pnb a/c no. 7972000100028321
name rahul sharma
name rahul sharma
Sir now you get your money back or not?
I had purchased a guitar and the refund was initiated on 1 June but still haven't gotten anything, what else to do, I had also visited and contacted that Branch he also did the same.
Reference number-75503728153020387898730
I want that money coz it's been more than 10 days, I wanna know when I'll get that money
Bought it from Amazon
Reference number-75503728153020387898730
I want that money coz it's been more than 10 days, I wanna know when I'll get that money
Bought it from Amazon
I order an product from amazon. They refund the money but i didn't get any refund. So they told me to file the charge dispute. Then i called in the bank customer no. they told me they didn't do with this infact i told them that i had a reference no. But still they didn't help me with this. Reference id:[protected].
Suhail Zainab's reply, Oct 15, 2019
927419605886
अनिल सिंह रावत जय मां दूनागिरी's reply, Jul 4, 2020
Mujhe refund nahi mil paa raha hai
I had cancelled a prepaid order from amazon of Rs 19000, the refund has been processed from their end on 28th july 2020, so the refund should have reflected in my account in 5 business days, but it is not yet credited to my account.The reference no. is # 75503720211041223630936.
Please do the needful at the earliest and locate where it is stuck and clear the trouble as soon as possible.
Please do the needful at the earliest and locate where it is stuck and clear the trouble as soon as possible.
had cancelled a prepaid order from amazon of Rs 145, the refund has been processed from their end on 2nd december 2020, so the refund should have reflected in my account in 5 business days, but it is not yet credited to my account.The reference no. is #30005403380326154700667.
Please do the needful at the earliest and locate where it is stuck and clear the trouble as soon as possible.
Please do the needful at the earliest and locate where it is stuck and clear the trouble as soon as possible.
Raghav Rameshwar's reply, Dec 22, 2020
punjab national bank mainpuri haridarshan nagar branch is my branch
Plz try to get my refund back it's already many days I have waited but still didn't get it..info attached below
My name is BANAARI LAL/BUDB RAM
I had cancelled aorder from Amazon of rs 451 on the date of 23/01/2021 but the refund not credited in my account.
The RRN NO. 74332741024102312244295
Please do the needful at the earliest and locate where is stuck and clear the trouble as soon as possible
Punjab national bank, birmana (rajasthan)
IFSC-PUNB0050710
I had cancelled aorder from Amazon of rs 451 on the date of 23/01/2021 but the refund not credited in my account.
The RRN NO. 74332741024102312244295
Please do the needful at the earliest and locate where is stuck and clear the trouble as soon as possible
Punjab national bank, birmana (rajasthan)
IFSC-PUNB0050710
purchased pTron Tangentbeat Bluetooth 5.0 Wireless Headphones with Deep Bass, Ergonomic Design, IPX4 Sweat/Waterproof Neckband, Magnetic Earbuds, Voice Assistant, Passive Noise Cancelation & Mic
from amazon on 04/02/2021 for rs 849and done full payment by debit card but order was cancelled on 06/02/2021 and now amazon is saying that refund has been send to bank on 11/02/2021. So contact customer servicea and file charge dispute we they had given me a no. Refund reference# 30005110351035203031364
But customer service is saying they can not file nothing like charge dispute and can only check if money came to your account or not. nd branch told that they do not have idea.. now it been around 20 days.. this is wrong...pnb service is really bad 😑
from amazon on 04/02/2021 for rs 849and done full payment by debit card but order was cancelled on 06/02/2021 and now amazon is saying that refund has been send to bank on 11/02/2021. So contact customer servicea and file charge dispute we they had given me a no. Refund reference# 30005110351035203031364
But customer service is saying they can not file nothing like charge dispute and can only check if money came to your account or not. nd branch told that they do not have idea.. now it been around 20 days.. this is wrong...pnb service is really bad 😑
purchased pTron Tangentbeat Bluetooth 5.0 Wireless Headphones with Deep Bass, Ergonomic Design, IPX4 Sweat/Waterproof Neckband, Magnetic Earbuds, Voice Assistant, Passive Noise Cancelation & Mic
from amazon on 04/02/2021 for rs 849and done full payment by debit card but order was cancelled on 06/02/2021 and now amazon is saying that refund has been send to bank on 11/02/2021. So contact customer servicea and file charge dispute we they had given me a no. Refund reference# 30005110351035203031364
But customer service is saying they can not file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do
from amazon on 04/02/2021 for rs 849and done full payment by debit card but order was cancelled on 06/02/2021 and now amazon is saying that refund has been send to bank on 11/02/2021. So contact customer servicea and file charge dispute we they had given me a no. Refund reference# 30005110351035203031364
But customer service is saying they can not file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do
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+91 11 2610 2303
+91 12 024 9000
+91 11 2575 5535
7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
Well at the time of deducted amount of ₹ 12, 718/-, I was using without chip debit card. But after as per RBI guidelines, 31/12/2018 I replaced my old debit card. Here are the details.
Account no. - [protected]
Previous debit card no. - [protected]
Name - Pankaj Verma
Please help me out, and proceed the above transaction number and credit the amount.
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do.